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Microsoft Dynamics 365 AI for Business Insights

You're reading from   Microsoft Dynamics 365 AI for Business Insights Transform your business processes with the practical implementation of Dynamics 365 AI modules

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Product type Paperback
Published in Mar 2024
Publisher Packt
ISBN-13 9781801810944
Length 178 pages
Edition 1st Edition
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Author (1):
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Dmitry Shargorodsky Dmitry Shargorodsky
Author Profile Icon Dmitry Shargorodsky
Dmitry Shargorodsky
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Table of Contents (18) Chapters Close

Preface 1. Part 1: Foundations of Dynamics 365 AI
2. Chapter 1: Introduction and Architectural Overview of Dynamics 365 AI FREE CHAPTER 3. Chapter 2: Microsoft Dynamics 365 AI Architecture and Foundations 4. Part 2: Implementing Dynamics 365 AI Across Business Functions
5. Chapter 3: Implementing Dynamics 365 AI for Sales Insights 6. Chapter 4: Driving Customer Service Excellence with Dynamics 365 AI 7. Chapter 5: Marketing Optimization with Dynamics 365 AI 8. Chapter 6: Financial Analytics with Dynamics 365 AI 9. Part 3: Advanced Applications and Future Directions
10. Chapter 7: Leveraging Generative AI in Dynamics 365 11. Chapter 8: Harnessing MS Copilot for Enhanced Business Insights 12. Chapter 9: “Virtual Agent for Customer Service” in the Context of MS Copilot and Microsoft Dynamics 13. Chapter 10: Fraud Protection with Dynamics 365 AI 14. Part 4: Looking Ahead
15. Chapter 11: Future Trends and Developments in Dynamics 365 AI 16. Index 17. Other Books You May Enjoy

Summary

As we conclude our exploration into the transformative world of AI-driven marketing, it’s evident that Dynamics 365 AI has become a cornerstone in reshaping how businesses approach and execute their marketing strategies. Throughout this journey, we have delved into the intricate workings of AI in customer segmentation, campaign targeting, personalized recommendations, and the critical role of social media sentiment analysis in brand perception.

The advanced capabilities of Dynamics 365 AI in dissecting and analyzing complex customer data have unlocked new dimensions in customer segmentation. By moving beyond traditional demographics to include behavioral and psychographic factors, businesses can now target their marketing efforts with unprecedented precision. This refined targeting not only maximizes the impact of campaigns but also ensures effective resource utilization.

The shift toward personalized customer experiences, powered by Dynamics 365 AI, marks a new...

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