Introducing the SOC

Operations within the technical world of a mature organization should be a standard and mature process. This function is core to the ongoing success of IT systems, users, and applications to ensure efficiency and availability for your business operations. If there is an outage or an issue, operations teams typically follow very strict Service Level Agreements (SLAs) to return a service to normal. This same concept is applicable to the security world. The concept of a SOC has grown exponentially over recent years, to the point where it is a necessity for maintaining normal business operations.

In short, a SOC manages and overlooks the day-to-day functions of your security operations. They should operate 24/7 to monitor and detect potential security risks and respond to alerts within an environment. If any alerts are detected, it is the SOC's responsibility to investigate, help remediate, and escalate to the appropriate team or personnel. A major part of...