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Mastering Microsoft Dynamics CRM 2016

You're reading from   Mastering Microsoft Dynamics CRM 2016 An advanced guide for effective Dynamics CRM customization and development

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Product type Paperback
Published in Nov 2017
Publisher Packt
ISBN-13 9781786466617
Length 402 pages
Edition 1st Edition
Languages
Concepts
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Author (1):
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Deepesh Somani Deepesh Somani
Author Profile Icon Deepesh Somani
Deepesh Somani
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Toc

Table of Contents (13) Chapters Close

Preface 1. History of Dynamics CRM FREE CHAPTER 2. Working with Sales 3. Working with Services 4. Working with Marketing 5. Working with the XRM Framework 6. Analytics with CRM 7. Workflow Development with Dynamics CRM 8. Client-Side Scripting 9. Enhancements for Mobile 10. Plugin Development with Dynamics CRM 11. Business Process Flows and Business Rules 12. New Features in CRM 2016

Scenario 1


Mark is the manager for Contoso Corporation. Contoso Corporation is a package delivery organization, delivering parcels in parts of San Francisco, CA. He notices a lot of small issues with respect to the data quality being put up by different employees who enter data into the system. One of the issues he notices is with respect to ZIP codes. He wishes to aid the employees as they type in the various ZIP codes into the contact's address field so that there are lesser chances of error while the entry is being done by the staff. The following is a list of ZIP codes handled by Contoso Corporation:

  • 94102,94104.94103
  • 94105,94108,94107

Let's look at the solution that Mark can utilize to provide assistance to his employees so that there are fewer chances of errors creeping in.

Resolving the scenario

Mark can implement the requirements by using the following script enhancements, introduced in Microsoft Dynamics CRM 2016:

  • Keypress handler: Microsoft Dynamics CRM 2016 has introduced methods to...
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