Jelly escalation

Before winding up this chapter, let us have a quick look at how we can use one of the useful features of JIRA to escalate inactive issues by transitioning them to a pre-defined workflow status.

Jelly Service is a built-in service in JIRA using which we can run useful Jelly scripts at regular intervals. Atlassian explains in its documentation at http://confluence.atlassian.com/display/JIRA/Jelly+Escalation about running a Jelly script to move issues that were not updated in the last seven days to an inactive status.

Let us have a look at this recipe at how to modify the script and transition issues in to different workflow statuses.

Getting ready

Make sure Jelly is turned on in your JIRA instance. It is disabled by default due to security concerns. You can turn it ON by setting the jira.jelly.on property to true.

You can set the property by adding -Djira.jelly.on=true into the JAVA_OPTS variable. Adding this variable depends on the server and operating system.

For example, the...