Including/excluding resolutions for specific transitions
If you haven't noticed already, resolutions in JIRA are global. If you have a resolution Resolved, it appears whenever the resolution field is added on a transition screen. This might not make sense in some cases. For example, it doesn't make sense to add the resolution Resolved when you are rejecting an issue.
Let us see how we can pick and choose resolutions based on workflow transitions.
How to do it...
We can include/exclude specific resolutions on workflow transitions using the
jira.field.resolution.include and jira.field.resolution.exclude properties. The following is the step-by-step procedure:
Login as a JIRA Administrator
Navigate to Administration | Global Settings | Workflows.
Create a draft of the workflow, if it is active. Navigate to the transition which needs to be modified.
Click on the View properties of this transition link.
Enter jira.field.resolution.include or jira.field.resolution.exclude into the Property Key field...
