Troubleshooting a Horizon Access Point deployment

While the actual process of troubleshooting a Horizon Access Point deployment is likely to require research beyond the scope of what we can cover in this chapter, we can review the various options for obtaining the information needed to perform that troubleshooting:

• Review the contents of the Deploying Access Point Appliance window described in the previous section

• An Access Point log file bundle used for general troubleshooting may be downloaded from each Access Point using the management IP address and the following URL: https://AccessPointManagementIP:9443/rest/v1/monitor/support-archive

• For errors during the deployment process itself, such as those where it will not successfully deploy, you may rerun the installation using the command line version of the OVF Tool using the following steps

This is technically the same task that the Access Point deployment utility performs, but I have found it can be useful to use the command line when troubleshooting...