Telephony options available in Sametime

There are a number of different telephony terms and technologies applicable to Sametime 8.5.2. In addition, IBM has a separate large enterprise Sametime product called SUT, which is designed to complement Sametime itself, as well as a client-side soft phone product called Sametime Unified Telephony Lite. There is some confusion as to what telephony options are available in Sametime 8.5.2 Standard in comparison to those added by using SUT or Sametime Unified Telephony Lite. We will discuss the features available with Sametime 8.5.2 Standard first.

Several audio and video options are available with Sametime 8.5.2. Your choice of which one to use depends on what services your company or organization requires and how you wish to deploy them. The Sametime 8.5.2 Connect and embedded clients themselves can initiate audio and video calls, but only with the aid of the Sametime Media Manager, which must be installed. If you want to connect to a third-party...