Creating and packaging a bot using QnA Maker

Creating a bot for Microsoft Teams is only a few clicks away for any citizen developer using Microsoft QnA Maker, Microsoft Azure, and the Microsoft Teams Developer Portal.

Microsoft QnA Maker is a service that allows you to build and publish bots without writing code. Using an intelligent extraction system, it is able to get the information to be used by the bot from an Excel spreadsheet, a Word or PDF document, or even a website.

Before we begin creating our bot, you will need to have access to your organization's Microsoft Azure and you must be able to deploy custom apps on Microsoft Teams (see Chapter 9, Extending Microsoft Teams Using Apps).

Bot scenario: Peter, the HR manager

Peter manages HR in his organization and spends most of his day replying to questions from other employees. To save him time, Peter has compiled questions and replies in an Excel file, from which he copies them into Microsoft Teams...