FAQs

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

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Amazon verified reviews

Subhasish Ghosh Aug 27, 2024

Just finished perusing "𝑮𝒆𝒏𝒆𝒓𝒂𝒕𝒊𝒗𝒆 𝑨𝑰 𝒇𝒐𝒓 𝑪𝒍𝒐𝒖𝒅 𝑺𝒐𝒍𝒖𝒕𝒊𝒐𝒏𝒔: 𝑨𝒓𝒄𝒉𝒊𝒕𝒆𝒄𝒕 𝒎𝒐𝒅𝒆𝒓𝒏 𝑨𝑰 𝑳𝑳𝑴𝒔 𝒊𝒏 𝒔𝒆𝒄𝒖𝒓𝒆, 𝒔𝒄𝒂𝒍𝒂𝒃𝒍𝒆, 𝒂𝒏𝒅 𝒆𝒕𝒉𝒊𝒄𝒂𝒍 𝒄𝒍𝒐𝒖𝒅 𝒆𝒏𝒗𝒊𝒓𝒐𝒏𝒎𝒆𝒏𝒕𝒔", authored by my Microsoft colleagues, Paul S. & Anurag Karuparti, Packt Publications. An excellent read, this is a nicely detailed book for those looking to start your journey into Generative AI.𝐓𝐚𝐫𝐠𝐞𝐭 𝐚𝐮𝐝𝐢𝐞𝐧𝐜𝐞: Aspiring Cloud Architects, Data Analysts, Cloud Dev, Data Scientists, AI Researchers, Tech Business Leaders, and Tech Evangelists.✅ What this book is: Broad high-level overview of GenAI❎ What this book is not: This is not a technical deep dive into Algorithms, Transformer Model variants or Code for LLMs/LMMs/SLMs etc.5 things that makes this book a good read:1️⃣ Get started with the essentials of generative AI, LLMs, and ChatGPT, and understand how they function together.2️⃣ Understand how we started applying NLP to concepts like transformers. Grasp the process of fine-tuning and developing apps based on RAG.3️⃣ Explore effective prompt engineering strategies. Acquire insights into the app development frameworks and lifecycles of LLMs, including important aspects of LLMOps, autonomous agents, and Assistants APIs.4️⃣ Discover how to scale and secure GenAI systems, while understanding the principles of responsible AI.5️⃣ Loved the chapters #4 & #5, which focuses on Retrieval-Augmented Generation (RAG), Vector DB essentials, role it plays in RAG, chunking strategies, KNNs versus ANNs, Azure Prompt Flow, Essential Prompt Engineering techniques and more. These 2 chapters are excellent for those looking to get a solid grasp on both the theoretical and conceptual aspects & practical aspects of RAG & Prompt Engineering.Overall, highly recommended book.

Amazon Verified review

Steven Fernandes May 07, 2024

An indispensable guide for anyone venturing into the world of generative AI and large language models (LLMs). This book offers a comprehensive exploration, from the basic concepts of natural language processing (NLP) and transformers to the nuanced details of fine-tuning and application development using retrieval-augmented generation (RAG). It includes in-depth discussions on prompt engineering, application frameworks, and the lifecycle of LLMs, along with crucial considerations in LLMOps, autonomous agents, and Assistants APIs. Additionally, the book provides practical advice on scaling and securing GenAI systems and emphasizes the principles of responsible AI. A thorough and enlightening read for both novices and experienced practitioners in the field.

homePC Jun 10, 2024

I did not set a high expectation when I started reading, but it was extremely good. I like the approach and the concise way of explaining complicated topics in an easy-to-understand way.

Om S Jun 14, 2024

This book is a brilliant introduction to the integration of cloud computing with generative AI. The chapter 'Cloud Computing Meets Generative AI: Bridging Infinite Impossibilities' really expanded my understanding of the potential in combining these technologies. I found 'NLP Evolution and Transformers' very enlightening, particularly for its deep dive into how NLPs and LLMs are evolving. The 'Fine Tuning' chapter provided practical insights into tailoring AI applications to specific domains. 'RAGs to Riches' introduced an innovative approach to leveraging external data in AI models. The strategies shared in 'Effective Prompt Engineering Strategies' are essential for anyone looking to refine AI outputs. 'Developing and Operationalizing LLM-Based Cloud Applications' was a great guide on the lifecycle of AI apps. The security chapter addressed crucial considerations needed to protect AI systems. 'Responsible Development of AI Solutions' emphasized ethical practices which are vital in AI development. Lastly, 'Future of Generative AI' offered an exciting peek into what the next era of AI might hold.

Jose Arias May 16, 2024

This is a very good and clear book that has helped me understand the fundamentals of generative ai. I love how it starts from scratch and builds up going through all the components.

Generative AI for Cloud Solutions: Architect modern AI LLMs in secure, scalable, and ethical cloud environments

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