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Identifying UX Issues – UX Methodologies

By understanding business and user needs, it will be possible to focus on what exactly should be fixed. It is important to have a clear idea of what the problems are that your UX efforts aim to solve and understand what the solutions are that the company provides.

Keep in mind that anything that is preventing your users from accomplishing the task on your site, app, service, or product will result in a poor experience and will make it difficult for your business to deliver the solutions to your customer.

As we saw in Chapter 1, Understanding UX and Its Importance, a bad user experience can result in serious problems for your business. In this chapter, you will learn how to identify UX issues and understand the project challenges by:

Identifying who are your stakeholders and their needs
Identifying who are your users are, and...

Key benefits

Understand and fix the pain points of a bad UX design to ensure greater customer satisfaction.

Correct UX issues at various stages of a UX Design with the help of different methodologies for fixing bad UXs

See best practices and established principles in UX with case studies illustrating these practices and principles

Description

Have your web applications been experiencing more hits and less conversions? Are bad designs consuming your time and money? This book is the answer to these problems. With intuitive case studies, you’ll learn to simplify, fix, and enhance some common, real-world application designs. You’ll look at the common issues of simplicity, navigation, appearance, maintenance, and many more. The challenge that most UX designers face is to ensure that the UX is user-friendly. In this book, we address this with individual case studies starting with some common UX applications and then move on to complex applications. Each case study will help you understand the issues faced by a bad UX and teach you to break it down and fix these problems. As we progress, you’ll learn about the information architecture, usability testing, iteration, UX refactoring, and many other related features with the help of various case studies. You’ll also learn some interesting UX design tools with the projects covered in the book. By the end of the book, you’ll be armed with the knowledge to fix bad UX designs and to ensure great customer satisfaction for your applications.

What you will learn

Learn about ROI and metrics in UX

Understand the importance of getting stakeholders involved

Learn through real cases how to fix bad UX

Identify and fix UX issues using different methodologies

Learn how to turn insights and finding into practical UX solutions

Learn to validate, test and measure the UX solutions implemented

Learn about UX refactoring

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