Chapter 6: Conducting an Employee Survey with Dynamics 365 Customer Voice

Successful businesses recognize that employees are a company's biggest asset. In an article, Forbes describes employees as the face of your company, becoming your best brand ambassadors. (See https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2019/12/12/five-reasons-employees-are-your-companys-no-1-asset.) You need to make sure that you are bringing in high-quality talent and that employees are in the best environment to fully realize their talent and potential.

Surveys have long been used as a tool to measure employee experiences, from the time they are hired and continuing throughout their employment. To conduct an effective employee feedback survey, you will need additional capabilities.

Dynamics 365 Customer Voice is built on Office Forms and adds advanced capabilities to support organizational surveys. Despite the Customer in its name, Customer Voice is not limited to only being used...