Summary
In this chapter, we learned about the considerations and best practices when planning and delivering training. We explored some of the common considerations when approaching the development of a training program before considering the types of questions to ask to gather information to create a detailed plan. Finally, we looked at creating training material and delivering training. With this information, you will be able to create and deliver an effective training plan for your Sales Cloud implementation.
In the next chapter, you will learn how to plan the deployment of your Sales Cloud Implementation.
