Build for Developers and Their Self-Service
A platform without accessible features is not a platform. As a rule, self-service should be included and must improve accessibility to add value. In the process of building platforms, there is often no distinction between infrastructure and application layers. The integration of Internal Developer Portals (IDPs) adds new complexity to this, addressing some demands while leaving others unanswered. It is important to bring the community into your platform and be open to their contributions.
In this chapter, we will review some concepts and share some ideas for best practices. By the end of the chapter, you should understand how to approach the building of a platform that is resilient, flexible, and meets your users where they are.
In this chapter, we’ll cover the following main topics:
- Software versus platform development – avoiding a mix
- Reducing cognitive load
- Self-service developer portals
- Land, expand...
