Chapter 6. Process Simulation

This chapter will help you analyze the performance of your process before your process goes live in a production environment. With analysis results, you can change the parameters of your process so that the total cost and time of running a process for a business can be reduced. You will use simulation after implementation, since you should not consider simulation as a process design tool, but instead as a tool for optimizing a processes performance before it goes live. In this chapter, you will cover the following topics:

• Defining simulation models

• Defining simulation definition

• Running a simulation

• Analyzing simulation results

• Re-engineering the BPM Process to improve performance

Introduction

Simulation is an important function in Business Process Management, as it answers some of the important questions specific to process usage, such as the following:

• How much the process will cost the business

• Predicting Business Process behavior

• Checking if the process output...