The need for setting up HITL processes with document processing
In the previous chapters, we have discussed how you can use Amazon Textract and Amazon Comprehend to automate your existing document processing workflows with AWS AI services. We covered some of the key use cases such as using Comprehend to analyze SEC filing reports and using Textract to extract text from any document or quickly digitize any document. We also spoke about how these AI services provide a confidence score with each predicted text, word, line, or entity. Now, the questions that customers often ask are about how to improve these predictions and to make sure they are highly accurate. In most AI systems, it's either AI doing the automation process or it's only humans or manual processes.
The ideal scenario would be both humans and AI working together so that the results predicted by these AI systems can be reviewed by humans to make sure they are highly accurate. This applies to scenarios where...
