Understanding personas
Born of Agile development practices, personas are a great method for thinking critically about the key players in any project, their motivations, and their needs. In the case of security tool implementations, there are four primary personas that encompass the most important stakeholders to project success. Those are as follows:
- Leadership
- IT admins
- Security admins
- Security operations
Let’s define each in relation to this text so that we can be on the same page whenever they are referenced.
Leadership
We’ll avoid delving into leadership variations too much because leadership structures can vary greatly from business to business. From our perspective, it is crucial to make sure that you have support from your leadership, that you are communicating with them at every step, and that you realize that they are almost always appreciative of thorough documentation and structured planning.
Even though beyond reporting...