Other Books You May Enjoy
If you enjoyed this book, you may be interested in these other books by Packt:
Mastering Customer Success
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ISBN: 978-1-83546-903-3
- Drive higher customer retention and expansion rates with a customer-centric strategy
- Understand the essential role of measurement in achieving service delivery excellence
- Recognize the importance of the human dimension in vendor-customer relationships in the age of AI
- Refine engagement models by incorporating observations of customer behavior
- Discover techniques for creating ideal customer profiles
- Leverage technology to boost business relevance of CSMs
- Identify how to drive successful customer outcomes through collaboration
Salesforce B2C Solution Architect’s Handbook
Mike King, Melissa Murphy
ISBN: 978-1-80461-990-2
- Explore key Customer 360 products and their integration...