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Mastering ServiceNow

You're reading from   Mastering ServiceNow Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version

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Product type Paperback
Published in Oct 2016
Publisher Packt
ISBN-13 9781786465955
Length 656 pages
Edition 2nd Edition
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Author (1):
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Martin Wood Martin Wood
Author Profile Icon Martin Wood
Martin Wood
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Table of Contents (12) Chapters Close

Preface 1. ServiceNow Foundations 2. Developing Custom Applications FREE CHAPTER 3. Server-Side Control 4. Client-Side Interaction 5. Getting Things Done with Tasks 6. Events, Notifications, and Reporting 7. Exchanging Data – Import Sets, Web Services, and other Integrations 8. Securing Applications and Data 9. Diagnosing ServiceNow – Knowing What Is Going On 10. Packaging with Applications, Update Sets, and Upgrades 11. Making ServiceNow Beautiful with Service Portal and Custom Interfaces

Scripting in scoped apps


Scoped applications represent a fresh start for ServiceNow. Application scope, introduced in the previous chapter, provides a bubble around each app, very carefully controlling what it can do.

Note

Almost all the code in this book is for our Hotel application. All the scripting functionality discussed, unless indicated otherwise, uses the scoped API.

Without scoping, when you run a server-side script, you have access to the whole database. Remember the warning when you ran a background script? You can easily delete every record in the user table. Your boss probably won't be happy if he can't log in to run some reports.

In many regards, scripting outside of a scoped application is like the Wild West: there is an "anything goes" attitude, where your clever moves might result in a gold mine-or the sheriff may take offence to your attitude. There are numerous clever tricks letting you access deep, dark parts of the platform, but this often results in relying on functionality...

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