Automating Decisions to Speed Up Your Processes

This chapter will describe how decision management can be used to automate your business rules and how you can embed those rules within your applications. We will detail the decision modeling approach, and how we can use a low-code experience to create decisions that will run millions of times per day with responses in milliseconds.

The main topics for this chapter are the following:

• Business problem
• Modeling your decision flow with Decision Model and Notation (DMN)
• Writing simple and complex decisions with decision tables
• Governing changes in decision logic
• Packaging and deploying decision
• Combining rules with AI prediction and high-speed decision making

But let’s start by describing the business problem that decision automation solves.