Summary

In this chapter, we discussed the promise of IA and how an automation solution can be realized with IBM CP4BA. We provided a brief overview of the key capabilities in CP4BA. Also, we briefly discussed how to leverage the Design Thinking approach to break down the initial automation problem into a set of hills, and how we can come up with different solution architecture for each hill.

In the next chapter, we will go into future details on the key capabilities of RPA, Workflow, Decisions, and Business Applications.