Observability Outcomes: Dashboards, Alerts, and Incidents

Till now, we have focused on building the foundation for observability. First, we talked about observability and challenges with traditional monitoring techniques. We also introduced you to the data required for setting up observability, such as logs, metrics, and traces, along with the configuration management database (CMDB). Using the data, we then discussed KPIs, service views, and layers of the IT landscape at which observability can be implemented and how it can be done. Along with all this, we also made you aware of the common challenges faced while implementing observability in an organization.

In this chapter, we will use all these foundations to discuss how we can build something that helps you and your customers in reaping the benefits of the efforts that you have put into building the observability setup. You will come across the following terms in this chapter:

• Dashboards: This is the visual representation...