What exactly is performance?
To answer her question, we need to define performance. It's a software-defined era, so performance needs to be redefined as the architecture has changed.
In Chapter 3, SDDC Management, we leaned that there are two layers:
- The VM layer: This is where her complaint lies
- The Infrastructure layer: This is where you are looking for the solution, as you are not familiar with her application and do not have access to the VM
You see the problem?
Yup, there is a major disconnect. You are trying to help in an area that you neither have access to nor knowledge of. You have no expertise in the application, and you don't have full admin rights on the Guest OS.
Is there hope?
There is, if you are willing to let go your status of a superhero. Ponder the new nature of your business. In SDDC, you are an IaaS service provider. In HDDC, you are a system builder.
At the core, an IaaS provides these four basic resources to a VM:
- CPU
- RAM
- Network
- Storage
You need to ensure that you deliver...