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Twilio Cookbook

You're reading from   Twilio Cookbook The Twilio cookbook will enable all kinds of telephone usage, including SMS, on your websites. It's a totally practical guide with a hands-on approach to help you dig deep into the enormous potential of telephone facilities on the Web.

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Product type Paperback
Published in Sep 2013
Publisher Packt
ISBN-13 9781782166061
Length 266 pages
Edition 1st Edition
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Author (1):
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Roger Stringer Roger Stringer
Author Profile Icon Roger Stringer
Roger Stringer
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Table of Contents (17) Chapters Close

Twilio Cookbook
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface
1. Into the Frying Pan 2. Now We're Cooking FREE CHAPTER 3. Conducting Surveys via SMS 4. Building a Conference Calling System 5. Combining Twilio with Other APIs 6. Sending and Receiving SMS Messages 7. Building a Reminder System 8. Building an IVR System 9. Building Your Own PBX 10. Digging into OpenVBX Index

Leaving a message


OK, instead of hanging up the call when an agent doesn't answer, let's forward them to a company voice mailbox.

Getting Ready

The complete source code for this recipe can be found in the Chapter8/Recipe6/ folder.

How to do it...

We're going to set this up so that, if a caller can't reach an agent, or just generally wants to leave a message, they can do so by pressing 5.

  1. Download the Twilio Helper Library from https://github.com/twilio/twilio-php/zipball/master and unzip it.

  2. Upload the Services/ folder to your website.

  3. Update config.php to your website and make sure the following variables are set:

    <?php
    $dbhost = '';//YOUR DATABASE HOST
    $dbname = '';//YOUR DATABASE NAME
    $dbuser = '';//YOUR DATABASE USER
    $dbpass = '';//YOUR DATABASE PASS
    
      $highrise_account = '';
      $highrise_apikey = '';
    
    
      $accountsid = '';//YOUR TWILIO ACCOUNT SID
      $authtoken = '';//YOUR TWILIO AUTH TOKEN
      $fromNumber = '';//	PHONE NUMBER CALLS WILL COME FROM
    
      $directory = array(
        '1'=> array(
    ...
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