Index

A

• aaad.debug file
  • used, for authentication issues / Using aaad.debug for authentication issues
• AAA for Traffic Management (AAA for TM)
  • LDAP / Lightweight Directory Access Protocol
  • RADIUS protocol / RADIUS protocol
  • Client Certificate Based Authentication protocol / Client Certificate Based Authentication protocol
  • NTLM SSO (401 Based Authentication) / NTLM SSO (401 Based Authentication)
  • Form-based authentication / Form-based Authentication
  • Kerberos authentication / Kerberos authentication
  • configuration checklist / Configuration checklist
  • Kerberos authentication, with Protocol Transition / Kerberos authentication with Protocol Transition
  • Security Assertion Markup Language (SAML) / Security Assertion Markup Language
  • successful exchange, verifying with counters / Verifying a successful exchange using counters
• active transactions (Atr) / Why is the table empty when I configure cookie persistency?
• address types
  • about / A brief look at NetScaler address types
  • NetScaler IP (NSIP) / NetScaler IP
  • Virtual IP (VIP) / Virtual IP
  • Mapped IP (MIP) / Mapped IP
  • Subnet IP (SNIP) / Subnet IP
  • GSLB Site IP (GSLBsiteIP) / GSLB Site IP
• ANY mode
  • about / ANY, L4, or L7 modes
• AppFirewall protections
  • about / Application attacks and AppFirewall protections
• application attacks
  • about / Application attacks and AppFirewall protections
  • cross-site scripting (XSS) attack / Cross-site scripting
  • SQL injection attack / SQL injection
  • forceful browsing attacks / Forceful browsing attacks
  • attacks, based on parameter tampering / Attacks based on Parameter tampering
  • hidden field tampering / Hidden field tampering
  • buffer overflow attacks, via long URLs and queries / Buffer overflow attacks via long URLs and queries
  • Cross Site Request Forgery (CSRF) attack / Cross Site Request Forgery
  • XML protections / XML protections
  • signatures / Signatures
• Application Firewall
  • deployment considerations / Deployment considerations
  • deploying / Deployment considerations
  • HTTP changes / HTTP changes that occur when using AppFirewall
  • logging, configuring / Configuring logging
  • application attacks / Application attacks and AppFirewall protections
  • troubleshooting / Troubleshooting
• attacks, based on parameter tampering
  • about / Attacks based on Parameter tampering
  • cookie tampering / Cookie tampering
  • cookie tampering, protecting against / To protect against cookie tampering
• authentication flow, LDAP
  • about / Authentication flow
  • bindRequest / Authentication flow
  • bindResponse / Authentication flow
  • searchRequest / Authentication flow
  • searchResEntry / Authentication flow
  • unbindRequest / Authentication flow
• authenticator / Authentication flow

B

• basic mode
  • about / Basic and Smart Access Modes
  • features / Basic mode
• Bridge BPDU
  • about / Modes that are disabled by default
• buffer overflow attacks
  • about / Buffer overflow attacks via long URLs and queries
  • protecting against / To protect against buffer overflow attacks

C

• CA (Certificate Authority) / Wireshark troubleshooting for SSL failures
• CEF (Common Event Format) logging / Configuring logging
• Citrix
  • URL / vServer specific MAC – when daisy chaining FW VIPs or CloudBridge appliances, Engaging with Citrix
  • engaging with / Engaging with Citrix
• Citrix Command Center
  • about / Citrix Command Center
  • troubleshooting tips / Troubleshooting tips
• Citrix Insight Services
  • web-based analysis, performing with / Web-based analysis with Citrix Insight® Services
• CLI
  • about / CLI
• Client Certificate Based Authentication protocol
  • about / Client Certificate Based Authentication protocol
  • Client, versus Server Certificates / Client versus Server Certificates
  • authentication flow / Authentication Flow when using Client Certificates
• Client IP Insertion (-cip) / To USIP or not to USIP
• Client Keep-Alive
  • about / Modes that are disabled by default
• Concurrent User (CCU)
  • about / Basic and Smart Access Modes
• configuration checklist
  • about / Configuration checklist
  • Kerberos deployment options / Kerberos deployment options
  • authentication flow / Authentication flow
• Connection Multiplexing
  • about / Request Switching and Connection Multiplexing
• connectivity checks
  • using / Using the connectivity checks
  • on NetScaler Gateway / Using the connectivity checks
  • on XenMobile server / Using the connectivity checks
• console
  • about / Console
• content switching
  • about / Content switching
  • service unavailable errors, troubleshooting / Troubleshooting service unavailable errors
  • timeout errors / Content switching timeout errors
• CPU and memory issues
  • about / CPU and memory issues
  • NetScaler CPU types / Types of NetScaler CPU
  • high memory issues, exploring / Exploring high memory issues
  • high memory issues, troubleshooting / Troubleshooting high memory issues
• crash and hang issues
  • about / Crash and hang issues
  • crashes / Understanding crashes
  • crashes, working with / Working with crashes
  • hang issues, working with / Working with hang issues
• cross-site scripting (XSS) attack
  • about / Cross-site scripting
  • protecting against / To protect against XSS attacks
• Cross Site Request Forgery (CSRF) attack
  • about / Cross Site Request Forgery
  • protecting against / To protect against CSRF attacks
• CTX134101
  • URL / Troubleshooting XenApp® and XenDesktop® launch issues
• CVE (Common Vulnerabilities and Exposures) / Engaging with Citrix

D

• Dashboard tab
  • about / Dashboard and Reporting tabs
• debug logs
  • collecting, from client's PC / Collecting debug logs from the client's PC
  • EPA failures, diagnosing / Diagnosing EPA failures
• Delivery Controller
  • about / NetScaler Gateway™ Integration with XenApp® and XenDesktop®
• disk issues
  • about / Disk issues
  • disk hardware issues / Disk issues
  • disk space issues / Disk issues
• DNS caching
  • about / DNS caching and GSLB
• dynamic content
  • handling / Handling dynamic content
  • considerations, for caching dynamic content / Considerations for caching dynamic content
  • show cache stats -detail / How's my cache doing?
  • cache objects / Getting a closer look at objects in the cache
  • flushing, versus expiring an object / Flushing versus expiring an object
  • flash cache / Flash cache
  • caching issues, troubleshooting / Troubleshooting caching issues

E

• ECV (Extended Content Verification) / Troubleshooting – unable to access a newly created VIP
• Edge Configuration mode
  • about / Edge Configuration
• Endpoint Analysis (EPA)
  • about / Basic mode
• Endpoint mode
  • about / Endpoint and Nonend point mode
• EPA failures
  • diagnosing / Diagnosing EPA failures
• error codes, SSL Session Reliability
  • SSL Error 61 / Troubleshooting XenApp® and XenDesktop® launch issues
  • SSL Error 4 / Troubleshooting XenApp® and XenDesktop® launch issues
  • SSL Error 38 / Troubleshooting XenApp® and XenDesktop® launch issues
  • SSL Error 29 / Troubleshooting XenApp® and XenDesktop® launch issues
  • SSL Error 43 / Troubleshooting XenApp® and XenDesktop® launch issues
• error conditions, contributing to packet drops
  • InDisc / Error conditions that contribute to packet drops
  • OutDisc / Error conditions that contribute to packet drops
  • felts / Error conditions that contribute to packet drops
  • stalls / Error conditions that contribute to packet drops
  • hangs / Error conditions that contribute to packet drops
  • mutes / Error conditions that contribute to packet drops

F

• /flash, folders
  • /nsconfig/ / Folders on /flash
• Fast Ramp
  • about / Fast Ramp
• FIFO (First in-First Out) fashion / NIC buffer issues
• file system, NetScaler
  • about / The NetScaler filesystem
  • folders on /flash / Folders on /flash
  • folders on /var / Folders on /var
• forceful browsing attacks
  • about / Forceful browsing attacks
  • protecting against / To protect against forceful browsing
• Form-based authentication
  • about / Form-based Authentication
  • authentication flow / Authentication flow
• Form ID (fid) / To protect against CSRF attacks
• FreeBSD
  • about / The NetScaler filesystem

G

• GA (General Availability)
  • about / Understanding NetScaler Build names
  • Maintenance builds (.M builds) / Understanding NetScaler Build names
  • Enhancement builds (.e builds) / Understanding NetScaler Build names
• Global Server Load Balancing (GLSB)
  • about / Global Server Load Balancing
  • flow / GSLB flow
  • Metric Exchange Protocol / Metric Exchange Protocol
  • Metric Exchange Protocol, versus versus monitors / MEP versus monitors
  • RPC considerations / RPC considerations
  • troubleshooting / Troubleshooting GSLB
• Global Server Load Balancing (GLSB), troubleshooting
  • DNS caching / DNS caching and GSLB
  • MEP down issues / MEP down issues
  • RPC related issues / RPC related issues
• GSLB Site IP (GSLBsiteIP)
  • about / GSLB Site IP
• GUI
  • about / GUI

H

• HA Failovers, troubleshooting
  • about / Troubleshooting HA Failovers
  • HA Node state issues / HA Node state issues
  • heartbeat failures / Heartbeats not being seen
  • synchronization and propagation issues / Synchronization and propagation issues
  • networking issues / Networking issues
• hang issues
  • working with / Working with hang issues
  • core, dumping on VPX/MPX / Dumping a core on a VPX/MPX when console is available
  • core, dumping when NetScaler is completely unresponsive / Dumping a core when NetScaler is completely unresponsive, Understanding NetScaler Build names
• headers
  • X-Citrix-Gateway / Phase 1 – steps involved in desktop enumeration
  • X-Citrix-Via / Phase 1 – steps involved in desktop enumeration
  • X-Citrix-Via-VIP / Phase 1 – steps involved in desktop enumeration
  • X-Forwarded-For / Phase 1 – steps involved in desktop enumeration
• heartbeat failures, HA Failovers
  • troubleshooting / Heartbeats not being seen
  • Failovers, identifying in events / Identifying Failovers in events
  • VLAN issues / VLAN issues causing heartbeat failures
  • new primary / New primary doesn't take over traffic after Failover
• hidden field tampering
  • about / Hidden field tampering
  • protecting against / To protect against hidden field tampering
• High Availability (HA)
  • about / High Availability
  • ports, using / Ports used for High Availability
  • configurations / Configurations kept independent in High Availability
  • pairing requirements / HA pairing requirements
  • setting up / Setting up and verifying High Availability
  • verifying / Setting up and verifying High Availability
• HTTP Compression
  • about / Compression
  • NetScaler's default compression behavior / The NetScaler's default compression behavior
  • impact / Impact of using Compression
  • monitoring / Verifying and monitoring Compression
  • verifying / Verifying and monitoring Compression
  • packet flow / Understanding the packet flow
  • considerations, troubleshooting / Troubleshooting considerations

I

• insight center
  • about / Insight center
  • troubleshooting / Troubleshooting insight center
• Integrated Caching
  • sample cache response / A sample cache response
  • content, selecting for caching / What kind of content should I cache and not cache?
  • NetScaler's default caching behavior / NetScaler's default caching behavior

K

• Kerberos
  • troubleshooting / Troubleshooting Kerberos
• Kerberos authentication
  • about / Kerberos authentication
  • parties / Kerberos parties
• Kerberos deployment options
  • about / Kerberos deployment options
  • Impersonation versus Delegation / Kerberos deployment options
  • Kerberos with versus without Protocol Transition / Kerberos deployment options

L

• L4 mode
  • about / ANY, L4, or L7 modes
• L7 mode
  • about / ANY, L4, or L7 modes
• LACPDUs (Link Aggregation Control Protocol Data Units) / Link aggregation issues
• Layer 2 Mode
  • about / Modes that are disabled by default
• Layer 3 mode
  • about / The Layer 3 mode
• LDAP
  • about / Lightweight Directory Access Protocol
  • ports / Lightweight Directory Access Protocol
  • authentication flow / Authentication flow
  • troubleshooting / Troubleshooting LDAP
• Lights Out Management (LOM) Interface
  • about / Console
• load balancing
  • about / Load balancing
  • considerations / Considerations, Special considerations for load balancing Firewalls or CloudBridge appliances
  • startup RR factor / Startup RR factor
  • USIP / To USIP or not to USIP
  • VIP type, selecting / Choosing a VIP type
  • Prefer Direct Route / Prefer Direct Route
  • vServer specific MAC / vServer specific MAC – when daisy chaining FW VIPs or CloudBridge appliances
  • httpOnlyCookieFlag setting / vServer specific MAC – when daisy chaining FW VIPs or CloudBridge appliances
  • Cross Site Scripting (XSS) / vServer specific MAC – when daisy chaining FW VIPs or CloudBridge appliances
  • Services or ServiceGroups / Services or ServiceGroups
  • issues / Common LB issues
• load balancing, issues
  • about / Common LB issues
  • newly created VIP, accessing / Troubleshooting – unable to access a newly created VIP
  • application failures, troubleshooting / Troubleshooting application failures where VIP is UP
  • VIP performance issues, troubleshooting / Troubleshooting VIP performance issues
  • VIP distribution issues, troubleshooting / Troubleshooting VIP distribution issues
  • ccokie persisteny / Why is the table empty when I configure cookie persistency?
  • established and open established, differences / What is the difference between established and open established?
  • intermittent issues, troubleshooting / Troubleshooting intermittent issues
• local DNS (LDNS)
  • about / GSLB flow
• Local DNS server (LDNS) / Troubleshooting proximity-based methods
• logged in users
  • managing / Seeing and managing the users who are logged in
  • viewing / Seeing and managing the users who are logged in

M

• MAC Based Forwarding
  • about / Modes that are disabled by default
• Mapped IP (MIP)
  • about / Mapped IP
• Metric Exchange Protocol (MEP)
  • about / GSLB Site IP, Global Server Load Balancing, Metric Exchange Protocol
  • versus monitors / MEP versus monitors
  • down issues / MEP down issues
• modes
  • about / NetScaler modes
  • Nonend point mode / Endpoint and Nonend point mode
  • Endpoint mode / Endpoint and Nonend point mode
  • ANY mode / ANY, L4, or L7 modes
  • L4 mode / ANY, L4, or L7 modes
  • L7 mode / ANY, L4, or L7 modes
• modes, disabled by default
  • Layer 2 Mode / Modes that are disabled by default
  • Bridge BPDU / Modes that are disabled by default
  • Use Source IP (USIP) / Modes that are disabled by default
  • Client Keep-Alive / Modes that are disabled by default
  • TCP Buffering / Modes that are disabled by default
  • MAC Based Forwarding / Modes that are disabled by default
• modes, enabled by default
  • Fast Ramp / Fast Ramp
  • Edge Configuration / Edge Configuration
  • Subnet IP, using / Using Subnet IP
  • Layer 3 mode / The Layer 3 mode
  • Path MTU Discovery (PMTUD) / Path MTU Discovery
• mode switches
  • about / The mode switches on the NetScaler
• MSS (Maximum Segment Size) / Troubleshooting VIP performance issues

N

• /nsconfig/ folder
  • /nsconfig/license / Folders on /flash
  • /nsconfig/ssl / Folders on /flash
  • ns-root.* files / Folders on /flash
  • ns-server.* files / Folders on /flash
  • /nsconfig/monitors / Folders on /flash
• NetScaler
  • High Availability (HA) / High Availability
• NetScaler's default caching behavior
  • about / NetScaler's default caching behavior
  • dynamic content, handling / Handling dynamic content
• NetScaler Gateway integration
  • with XenApp / NetScaler Gateway™ Integration with XenApp® and XenDesktop®
  • with XenDesktop / NetScaler Gateway™ Integration with XenApp® and XenDesktop®
  • published application/desktop launch process / Published application/desktop launch process
  • XenApp launch issues, troubleshooting / Troubleshooting XenApp® and XenDesktop® launch issues
  • XenDesktop launch issues, troubleshooting / Troubleshooting XenApp® and XenDesktop® launch issues
  • with XenMobile / NetScaler Gateway™ integration with XenMobile®
• NetScaler Gateway VPNs
  • about / NetScaler Gateway™ VPNs
  • VPN session launch, examining / Examining VPN session launch using Wireshark
  • troubleshooting / Troubleshooting NetScaler Gateway™ VPNs
  • debug logs, collecting from client's PC / Collecting debug logs from the client's PC
  • aaad.debug file, used for authentication issues / Using aaad.debug for authentication issues
  • ns.log file, used for viewing authorization information / Using ns.log to see authorization and session information
  • ns.log file, used for viewing session information / Using ns.log to see authorization and session information
  • pol_hits counter, used for examining policy hits / Using the pol_hits counter to examine policy hits
  • logged in users, managing / Seeing and managing the users who are logged in
  • logged in users, viewing / Seeing and managing the users who are logged in
  • traces, capturing for troubleshooting / Capturing traces for troubleshooting
• NetScaler Gateway VPNs, options
  • FULL VPN / Phase 3 – Post-login exchange
  • Clientless VPN / Phase 3 – Post-login exchange
  • ICA PROXY / Phase 3 – Post-login exchange
• NetScaler IP (NSIP)
  • about / NetScaler IP
• NetScaler packet engine
  • about / Folders on /var
• networking issues
  • about / Networking issues
  • NetScaler packet handling / NetScaler packet handling
  • error conditions, contributing to packet drops / Error conditions that contribute to packet drops
  • NIC buffer issues / NIC buffer issues
  • network loops / Network loops
  • VLAN issues / VLAN issues
  • unsupported SFPs / Unsupported SFPs
  • link aggregation issues / Link aggregation issues
  • USIP networking issues / USIP networking issues
  • from blocked source IPs / Network issues from blocked source IPs
• new primary, heartbeat failures
  • ARP issues / ARP issues
  • stay secondary being set / Stay secondary being set
  • both nodes unhealthy / Both nodes unhealthy
  • split brain issues / Split brain issues
• Nitro
  • about / Nitro
  • URL / Nitro
• Nonend point mode
  • about / Endpoint and Nonend point mode
• ns.log file
  • used, for viewing authorization information / Using ns.log to see authorization and session information
  • used, for viewing session information / Using ns.log to see authorization and session information
  • using / Knowing where the logs are
  • reference link / Knowing where the logs are
• nsconmsg utility
  • about / The nsconmsg utility
  • syntax / nsconmsg syntax and options
  • options / nsconmsg syntax and options
  • examples / nsconmsg syntax and options
• nstrace
  • using, for capturing packet trace / Using nstrace to capture a packet trace
  • trace, running / Steps to run a trace
• NTLM (NT LAN Manager) / NTLM SSO (401 Based Authentication)
• NTLM SSO (401 Based Authentication)
  • about / NTLM SSO (401 Based Authentication)
  • authentication flow / NTLM Authentication flow
  • troubleshooting / Troubleshooting NTLM
• NTP (Network Time Protocol)
  • about / NTP issues
• NTP issues
  • about / NTP issues
• NTP synchronization
  • troubleshooting / Troubleshooting NTP synchronization

O

• OIDs (Object Identifiers)
  • core, dumping / SNMP issues

P

• Path MTU Discovery
  • about / Path MTU Discovery
• pol_hits counter
  • used, for examining policy hits / Using the pol_hits counter to examine policy hits
• Ports, for NetScaler integration
  • LDAP / XenMobile components
  • Global Catalogue / XenMobile components
  • DNS / XenMobile components
  • WorxStore access / XenMobile components
  • User Enrolment / XenMobile components
• Prefer Direct Route option / Prefer Direct Route
• promiscuous mode / NetScaler packet handling
• Protocol Transition (S4USELF) / Kerberos deployment options
• proximity
  • based methods, troubleshooting / Troubleshooting proximity-based methods
  • dynamic / Troubleshooting proximity-based methods
  • static / Troubleshooting proximity-based methods
• published application/desktop launch process
  • about / Published application/desktop launch process
  • desktop enumeration / Phase 1 – steps involved in desktop enumeration
  • launching / Phase 2 – Steps leading to the launch of the published desktop

R

• RADIUS protocol
  • about / RADIUS protocol
  • ports / RADIUS protocol
  • authentication flow / Authentication flow
  • troubleshooting / Troubleshooting RADIUS authentication
• Remote Integrated Services Engine (RISE)
  • about / Modes that are disabled by default
• Reporting tab
  • about / Dashboard and Reporting tabs
• Request Switching
  • about / Request Switching and Connection Multiplexing
• Response time (RspTime) / Why is the table empty when I configure cookie persistency?
• RISE modes
  • RISE_APBR (RISE Auto PBR) / Modes that are disabled by default
  • RISE_RHI (RISE Route Health Injection) / Modes that are disabled by default
• RISE_APBR (RISE Auto PBR)
  • about / Modes that are disabled by default
• RISE_RHI (RISE Route Health Injection)
  • about / Modes that are disabled by default
• RPC
  • considerations / RPC considerations
  • related issues / RPC related issues

S

• SAML
  • about / Security Assertion Markup Language
  • user / Security Assertion Markup Language
  • Service Provider (SP) / Security Assertion Markup Language
  • Identity Provider (IDP) / Security Assertion Markup Language
  • certificates / Certificates in SAML
  • canonicalization / Canonicalization in SAML
  • SP Initiated SSO / SP Initiated SSO
  • IDP initiated SSO / IDP initiated SSO
• SAML SSO
  • troubleshooting / Troubleshooting
• Secure Ticketing Authority (STA)
  • about / NetScaler Gateway™ Integration with XenApp® and XenDesktop®
• session-reused handshake / A session-reused handshake
• Sessionization / Deployment considerations
• Session Reliability
  • about / Phase 2 – Steps leading to the launch of the published desktop
• SFTP
  • about / SFTP
• ShareFile
  • about / Network settings for the application
  • URL / ShareFile SSO issues
• shell
  • about / Shell
• Showtechsupport utility
  • about / The Showtechsupport utility
  • running / Running the utility
  • shell directory / The shell directory
  • var directory / The var directory
  • nsconfig directory / The nsconfig directory
• signatures
  • about / Signatures
• Smart Access
  • about / Phase 1 – steps involved in desktop enumeration
• Smart Access mode
  • about / Basic and Smart Access Modes
  • features / Smart Access mode
• SNMP issues
  • about / SNMP issues
  • troubleshooting / Troubleshooting SNMP on a NetScaler
  • reachability issues / Troubleshooting SNMP on a NetScaler
  • configuration issues / Troubleshooting SNMP on a NetScaler
  • SNMP Manager missing in list / Troubleshooting SNMP on a NetScaler
• SNMP MIB (Management Information Base) / SNMP issues
• SQL injection attack
  • about / SQL injection
  • example / SQL injection
  • protecting against / To protect against SQL injection attacks
• SSL
  • about / SSL
  • deployment, considerations / SSL deployment considerations
  • certificates / Certificates
  • Wireshark, used for examining handshake / Using Wireshark to examine the handshake
  • handshake / SSL handshake
  • session-reused handshake / A session-reused handshake
  • session-reuse, and troubleshooting / Session reuse and troubleshooting
  • Wireshark, used for decrypting trace / Decrypting a trace using Wireshark
  • key, sharing with Citrix tech support / What if I needed to share this key with the Citrix tech support for troubleshooting?
  • issues, troubleshooting / Troubleshooting SSL issues
  • Wireshark troubleshooting, for SSL failures / Wireshark troubleshooting for SSL failures
  • card failures / SSL card failures
  • security concerns / SSL security concerns
• SSL handshake
  • about / SSL handshake
• SSL security
  • best practices, URL / SSL security concerns
• Storefront Server
  • about / NetScaler Gateway™ Integration with XenApp® and XenDesktop®
• Subnet IP
  • using / Using Subnet IP
• Subnet IP (SNIP)
  • about / Subnet IP
• successful authentication
  • verifying, counters used / Verifying a successful exchange using counters
• system level issues
  • licensing issues / Licensing issues
  • NTP issues / NTP issues
  • SNMP issues / SNMP issues
  • CPU and memory issues / CPU and memory issues
  • disk issues / Disk issues
  • crash and hang issues / Crash and hang issues

T

• TAAS (Techsupport As A Service)
  • about / Web-based analysis with Citrix Insight® Services
• TCP Buffering
  • about / Modes that are disabled by default
• TCP Service (SRV)
  • reference link / Phase 1 – steps involved in desktop enumeration
• troubleshooting
  • HA Failovers / Troubleshooting HA Failovers
• troubleshooting, AppFirewall
  • about / Troubleshooting
• troubleshooting, Application Firewall
  • application Firewall blocks, identifying / Identifying application Firewall blocks
  • users reporting XXXX patterns, in web pages / Users reporting XXXX patterns in web pages, Performance issues when enabling AppFirewall
  • AppFirewall, ruling out as potential cause / Ruling out AppFirewall as a potential cause

U

• user interface, options
  • GUI / GUI
  • CLI / CLI
  • console / Console
  • shell / Shell
  • Nitro / Nitro
  • SFTP / SFTP
• Use Source IP (USIP)
  • about / Modes that are disabled by default
• USIP / To USIP or not to USIP

V

• /var, folders
  • ns.log / Folders on /var
  • messages.* / Folders on /var
  • license.log / Folders on /var
  • /var/nslog / Folders on /var
  • /var/core / Folders on /var
  • /var/crash / Folders on /var
• Virtual IP (VIP)
  • about / Virtual IP
• VMACs (Virtual MACs) / ARP issues
• VPN session launch
  • examining, with Wireshark / Examining VPN session launch using Wireshark
  • EPA exchange / Phase 1 – The EPA exchange
  • authentication exchange / Phase 2 – The authentication exchange
  • post-login exchange / Phase 3 – Post-login exchange

W

• web-based analysis
  • with Citrix Insight Services / Web-based analysis with Citrix Insight® Services
• Wireshark
  • used, for examining handshake / Using Wireshark to examine the handshake
  • used, for examining VPN session launch / Examining VPN session launch using Wireshark
• wizard
  • used, for XenMobile configuration / Using the wizard for configuration
• WorxMail
  • reference link / Network settings for the application
  • about / Network settings for the application
• WorxWeb
  • about / Network settings for the application

X

• XenApp
  • NetScaler Gateway, integrating with / NetScaler Gateway™ Integration with XenApp® and XenDesktop®
  • launch issues, troubleshooting / Troubleshooting XenApp® and XenDesktop® launch issues
• XenDesktop
  • NetScaler Gateway, integrating with / NetScaler Gateway™ Integration with XenApp® and XenDesktop®
  • launch issues, troubleshooting / Troubleshooting XenApp® and XenDesktop® launch issues
• XenMobile
  • integrating, with NetScaler Gateway / NetScaler Gateway™ integration with XenMobile®
  • key components / XenMobile components
  • Ports, using / XenMobile components
  • launch process / XenMobile launch process with NetScaler Gateway
  • authentication / Phase 1 – Authentication and discovery
  • discovery / Phase 1 – Authentication and discovery
  • app enumeration / Phase 2 – App enumeration and Launch
  • LAU / Phase 2 – App enumeration and Launch
• XenMobile and NetScaler integration
  • troubleshooting / Troubleshooting XenMobile® and NetScaler integration
  • wizard, used for configuration / Using the wizard for configuration
  • connectivity checks, using / Using the connectivity checks
  • ns.log file, using / Knowing where the logs are
• XenMobile and NetScaler integration issues
  • licenses / Licenses
  • network settings / Network settings for the application
  • account services address / Account services address
  • load balancing issues / Persistence issues when Load Balancing XenMobile servers
  • ShareFile SSO issues / ShareFile SSO issues
• XenMobile Cerebro Utility
  • using / Using the connectivity checks
  • URL / Using the connectivity checks
• XML protections
  • about / XML protections