Summary

In this chapter, we learned what maturity models are and how we can use them to define the maturity level of organizations and teams, and also how to set an ambition to reach the next level. In order to define maturity, we must do assessments. Basically, we should know where we’re coming from if we want to determine where we are going – the very essence of any transformation. We learned to use the models in assessments from a checklist, scaling questions, appreciative assessments, and how to plot results on prescriptive maturity models such as CMM and HIMMS.

We learned how to look at maturities of different aspects and sizes to plan for a program of transformation projects. We can define actions to identify the inhibition points and utilize them as much as possible. As a result, we can make a balanced program of ideation, prototypes, pilots, and large-scale deployment projects.

In the final section, we introduced the ecosystem micro-communities and learned...