In this chapter, we learned what a report is and how to create a report to help the business understand and take action on data. We learned how to add columns, filters, groupings, and charts to customize the report's output and make it more useful. We also learned how to take a report and make it the underlying data source for a dashboard component.
Reports allow us to gain an understanding of what dashboards are and how to create dashboards in order to help the business visualize and act on data.
In the next chapter, we will look at Salesforce Administration, starting with its setup and configuration!