Chapter 10

1. What is the first decision that must be made when looking at org-wide settings?

• The first decision that needs to be made is whether you want to have an open organization where all the data is visible and can be edited by everyone or whether any data needs to be restricted from being viewed or edited.

2. What does the Grant Access Using Hierarchies checkbox do?

• It allows someone higher up in the hierarchy to inherit the visibility of someone lower in the hierarchy.

3. What are the two types of sharing rules?

• Owner-based and criteria-based sharing rules.

4. Who adds team members to the Account and Sales teams?

• The Account Owner and the Opportunity Owner.

5. Does the Modify All data setting on a profile work if the org-wide setting for an object is private?

• Yes.

6. What is the use case for using permission sets?

• The use case for permission sets is when you have...