Salesforce CRM Content is a feature that is aimed at simplifying content (file) management in our org.
There are other ways to manage files within an org, for example, through files, Salesforce Knowledge, documents, and attachments. For more details on the differences between them, refer to Salesforce Help at https://help.salesforce.com/articleView?id=collab_files_differences.htm&type=5.
The main features of Salesforce CRM Content are as follows:
- Files can be organized into libraries and administrators can configure access to these libraries in order to grant the correct sharing, visibility, and security policies. By using private libraries, users can even create their own libraries to better organize their own files.
- Files can be searched either using metadata information (such as the author, title, format, or tags) or the full body of the...
