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Salesforce Advanced Administrator Certification Guide

You're reading from   Salesforce Advanced Administrator Certification Guide Become a Certified Advanced Salesforce Administrator with this exam guide

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Product type Paperback
Published in Nov 2019
Publisher Packt
ISBN-13 9781838643898
Length 672 pages
Edition 1st Edition
Languages
Concepts
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Author (1):
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Enrico Murru Enrico Murru
Author Profile Icon Enrico Murru
Enrico Murru
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Toc

Table of Contents (27) Chapters Close

Preface 1. Section 1: Security, Access, and Organization Management FREE CHAPTER
2. Secure Data Access 3. Auditing and Monitoring 4. Change Management 5. Section 2: Data Model Management
6. Extending Custom Objects 7. Section 3: Sales and Service Cloud Applications
8. Support Sales Strategies with Sales Cloud Features 9. Service Cloud Applications 10. Section 4: Data and Content Management
11. Improving Data Quality with Duplicate Management 12. Salesforce CRM Content Management 13. Section 5: Reports and Dashboards
14. Mastering Reports 15. Visualizing Key Metrics with Dashboards 16. Section 6: Process Automation
17. Automation with Workflows 18. Automating Record Approval with Approval Processes 19. Lightning Process Builder 20. Lightning Flows 21. The Coding Approach 22. Section 7: Taking Your Certification Exam
23. Tips and Tricks for Passing Your Exam 24. Mock Test A and B 25. Assessments 26. Other Books You May Enjoy

Content packs

A content pack is a collection of related content items that are stored as a group within Salesforce CRM Content (for example, product-related documents or generic company policies).

Using the Create New… | Content Pack button on the library main page, we can create a new content pack (note that Adobe Flash is required for the wizard to run) and select content documents from all our accessible libraries. Additionally, that content pack can be published in a personal library or in a public library.

Each content pack is equivalent to a content document (you can set up tagging, the language, description, title, record type, and custom fields). Additionally, you can execute all other actions (such as versioning, flag as a feature, subscribe, or deliver content), as illustrated in the following screenshot:

The content pack details page

The content pack feature...

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