Communicating about monitoring

We have talked a bit about communicating about monitoring to others throughout the chapter, but let's focus in on it for a minute. Firstly, if you have spent all this effort spinning up a monitoring system, make sure other people can access it. If you are going to go about spreading the gospel of your new monitoring system, make sure to test it. Otherwise, when you get them interested with all of your well-crafted emails, and poking and prodding, they will give up immediately if they cannot access it.

Do they even know there is monitoring?

They can be your boss, your product team, your engineering team, your friend who runs her website on the Raspberry Pi cluster sitting in the closet of your sister's house with a fiber connection, or anyone else you think should care about your service. The first thing to do is tell them about the new monitoring system. A well-written email with example graphs, links to documentation, and your favorite dashboards goes a long...