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Office 365 Essentials

You're reading from   Office 365 Essentials Get up and running with the fundamentals of Office 365

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Product type Paperback
Published in May 2018
Publisher
ISBN-13 9781788622073
Length 394 pages
Edition 1st Edition
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Author (1):
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Nuno Arias Silva Nuno Arias Silva
Author Profile Icon Nuno Arias Silva
Nuno Arias Silva
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Table of Contents (16) Chapters Close

Preface 1. Introduction to Office 365 2. Fundamentals of Office 365 FREE CHAPTER 3. Office 365 Basic Workloads 4. Identities and Authentication 5. Configuring Office 365 6. Managing Office 365 7. Exchange Online 8. SharePoint Online 9. Skype for Business 10. Working with Microsoft Teams 11. Delve 12. Managing Workloads 13. Adopting Office 365 14. Monitoring and Support 15. Other Books You May Enjoy

Service change management process

In each phase, keep in mind that it is a part of a whole cycle, and you need to stick to the following phases:

  • Plan: In the plan phase you can have several tasks to do:
    • Capture: What information is needed for the phase based on the process, such as requirements, needs, and the people involved.
    • Classify: You classify the changes with priorities and risks and measure indicators of your phase.
    • Discuss: You discuss things with your peers and sponsors, so that all people that are in the process can be involved and approve the plan to be a success. It is not the most critical, but still a very important part, of the plan.
  • Deploy: In the deploy phase you can have several tasks to do:
    • Rings: Verify the availability of the rings of the phase that you are deploying based on the roadmap. That will allow you to know what is going to happen during your...
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