Summary
ISO 19011 can be used by anyone who conducts or participates in audits or audit programs. It is intended for those who are tasked with overseeing audit program management and conducting audit participant evaluations. ISO 19011:2018 is a useful resource for anyone who has been entrusted with enhancing an audit program. The standard outlines the seven auditing principles, how to manage an audit program, and methods for determining an auditor’s level of competence. This chapter covered the theory, principles, and planning parts of conducting an audit, which may help you in better decision-making and planning for an audit in your organization.
In the next chapter, we will see how to conduct an ISO 27001 audit. Again, the steps and processes involved are stated in the ISO 19011 standard.
