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Learning ServiceNow

You're reading from Learning ServiceNow Administration and development on the Now platform, for powerful IT automation

Product type Paperback

Published in Jun 2018

Publisher

ISBN-13 9781788837040

Length 388 pages

Edition 2nd Edition

Languages

JavaScript

Tools

ServiceNow

Concepts

IT Service Management

Author (1):

Tim Woodruff

View More author details

Table of Contents (17) Chapters

Preface

1. The Interface FREE CHAPTER

2. Lists and Forms

3. UI Customization

4. Understanding Data and Relationships

5. Tasks and Workflows

6. UI and Data Policies

7. User Administration and Security

8. Introduction to Scripting

9. The Server-Side Glide API

10. The Client-Side Glide API

11. Server-Side Scripting

12. Client-Side Scripting

13. Service Portal Scripting

14. Debugging

15. Pro Tips

Index

Summary

In this chapter, we learned about the scripting back-end of ServiceNow. We learned about Mozilla Rhino, and the Java underbelly of ServiceNow, as well as how to interact with it through JavaScript. We also learned about default vs. calculated fields, dot-walking in GlideElement objects, and server-side asynchronicity in ServiceNow; both examples of server-side scripts in ServiceNow. On the topic of Script Includes, we discussed the server-side component of GlideAjax scripts which we touched on briefly in a previous chapter.

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