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Dynamics 365 Application Development
Dynamics 365 Application Development

Dynamics 365 Application Development: Master professional-level CRM application development for Microsoft Dynamics 365

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Dynamics 365 Application Development

Design Apps Using App Module Designer

Apps are a new feature introduced in Dynamics 365 or Dynamics CRM version 9.x. Prior to the following versions of Dynamics CRM, it was not possible to create custom apps catering to any module in Dynamics CRM implementations. There used to exist one single layer of the site map which provided links to various entities, dashboards, and more, for the entire organization. However, with Microsoft Dynamics 365, Microsoft has introduced the concepts of apps which can cater to specific business areas or modules. Also, we have the built-in App Designer in the product itself. This designer allows the administrator, customizers, or users with appropriate privileges, to easily design an app by simply adding, dragging, and dropping the components, within the App Designer canvas.

In this chapter, we will be covering the following points:

  • Overview...

Overview of apps in Dynamics 365

Apps are a new feature introduced in Dynamics 365 to provide quick navigation for the users to quickly access the most relevant entities, and so on. Apps are convenient and each app has its own site map. The details of designing a site map in Dynamics 365 will be discussed in Chapter 1, Customize Application Navigation. Briefly, a site map is a component which stores navigation links and is internally stored in XML format in Dynamics 365. Apps can contain components such as:

  • Entities
  • Dashboards
  • Forms
  • Views
  • Charts
  • Business process flows

Privileges required for configuring apps

Before we start discussing the steps required to configure apps in Dynamics 365, it is important to understand the prerequisite security privileges which are required for a particular user, before they are able to have access to configuring apps. This is particularly important if you wish to give a power user or end-user the ability to design and use their own apps. The following table summarizes the minimum privileges required to configure apps in Dynamics 365:

Sr. No.

Entity name

Read

Write

Create

1.

App

Yes

Yes

Yes

2.

Solution

Yes

-

-

3.

Customization

Yes

Yes

-

 

A detailed look at the security roles area via CRM screens is given here:

  1. Under the Customization tab in Dynamics 365, Security Role: Read, Write, and Create privileges for App should be configured. Please refer...

Configuring Dynamics 365 apps

In this section, we will understand the various steps required to configure Dynamics 365 apps. The following diagram outlines the steps required to configure Dynamics 365 apps:

Here are descriptions of each step:

  1. Configure app properties: App properties such as name, Unique Name, icon, and more, need to be configured as the starting point to configure the app. A detailed description is given in the next section.
  2. Configure App Navigation with Sitemap designer: Every app can have its own site map. A detailed description is given in Chapter 1Customize Application Navigation.
  3. Include Required App components: App components can consist of artifacts or Entity Assets which need to be included in the app.
  4. Check App for any missing required components: The app needs to be checked for any missing required components. This can be done by hitting...

Understanding the app properties and designer interface

Apps have some specific properties which we need to go through before configuring an app. The following properties need to be provided before configuring an app. The following table summarizes the properties:

S. No.

Property name

Property description

1.

Name

This property needs to be provided to give a Unique Name for the app.

2.

Unique Name

Unique Name is auto-populated based on the Name property. It contains a prefix which is picked from the publisher prefix. The only part of the Unique Name can be changed (not the prefix as it is picked from the publisher of the solution).

A Unique Name can only contain English characters or numbers.

3.

Description

This property contains a short description of what the app is designed to achieve.

Note: It is recommended you use this property to provide meaningful...

Understanding the App Designer interface and adding components to the app

Now that we understand the app properties from the last section, it is time to configure our first Dynamics 365 app using the Dynamics 365 App Designer, and also understand the interface. The following steps can be taken to create a Dynamics 365 app:

  1. Navigate to Settings | My Apps as shown in the following screenshot:
  1. On the My Apps screen, you will be able to see a list of already configured apps out of the box, or any other custom apps already configured in your organization:
  1. On the My Apps screen, select the Create New App button, available at the top right of the screen, as shown in the following screenshot:

Alternatively, you can also select the Create New App tile, available at the bottom of the My Apps screen, under the Apps Being Edited option on the screen:

  1. The next...

Using the custom app

In the last section, we published a new custom app called Lead Generation. In this section, we will try to use our newly created custom app. Follow these steps to use your newly created custom app:

  1. Expand the area under Dynamics 365 and you should be able to locate the newly published Dynamics 365 app for Lead Generation:
Note: Security considerations will be looked at in the following section of this chapter. Currently, the user has access to the app since it is a system administrator role.

Alternatively, the user can also navigate to Settings | MyApps and see the app on the list of Published Apps:

  1. Notice that the new app is now launched, and the navigation options in the site map show the site map we had configured earlier:
  1. Also, as selected in the Entity Assets configuration, only two Views are available in the Leads for usage:
...

Securing an app

In real-world scenarios, it is often a requirement to give specific app access to a certain set of users only. For this requirement, we can secure apps to be accessible via certain security roles only.

We now wish to edit the Lead Generation app security permissions so that they are only available to sales manager and salesperson security roles. We can do this by enabling app access for certain Security Roles only. Follow these steps to enable app access for certain security roles only:

  1. Navigate to Settings MyApps and select More options under the Lead Generation app:
  1. Select the Manage Roles option. This will launch the Manage Roles window on the right side of the screen, where various Security Roles can be selected. Select the appropriate roles and click Save:

Note: The system administrator and system...

Overview of apps in Dynamics 365


Apps are a new feature introduced in Dynamics 365 to provide quick navigation for the users to quickly access the most relevant entities, and so on. Apps are convenient and each app has its own site map. The details of designing a site map in Dynamics 365 will be discussed in Chapter 1, Customize Application Navigation. Briefly, a site map is a component which stores navigation links and is internally stored in XML format in Dynamics 365. Apps can contain components such as:

  • Entities
  • Dashboards
  • Forms
  • Views
  • Charts
  • Business process flows

Privileges required for configuring apps


Before we start discussing the steps required to configure apps in Dynamics 365, it is important to understand the prerequisite security privileges which are required for a particular user, before they are able to have access to configuring apps. This is particularly important if you wish to give a power user or end-user the ability to design and use their own apps. The following table summarizes the minimum privileges required to configure apps in Dynamics 365:

Sr. No.

Entity name

Read

Write

Create

1.

App

Yes

Yes

Yes

2.

Solution

Yes

-

-

3.

Customization

Yes

Yes

-

 

A detailed look at the security roles area via CRM screens is given here:

  1. Under the Customization tab in Dynamics 365, Security Role: Read, Write, and Create privileges for App should be configured. Please refer to the following screenshot:
  1. Under the Customization tab in Dynamics 365, Security Role: Read and Write privileges for Customizations should be configured. Please refer to the following screenshot:
  1. Under...

Configuring Dynamics 365 apps


In this section, we will understand the various steps required to configure Dynamics 365 apps. The following diagram outlines the steps required to configure Dynamics 365 apps:

Here are descriptions of each step:

  1. Configure app properties: App properties such as name, Unique Name, icon, and more, need to be configured as the starting point to configure the app. A detailed description is given in the next section.
  2. Configure App Navigation with Sitemap designer: Every app can have its own site map. A detailed description is given in Chapter 1Customize Application Navigation.
  3. Include Required App components: App components can consist of artifacts or Entity Assets which need to be included in the app.
  4. Check App for any missing required components: The app needs to be checked for any missing required components. This can be done by hitting Validate before publishing the app.
  5. Make App available for use by Publish: For users to be able to access the app, it needs to be...

Understanding the app properties and designer interface


Apps have some specific properties which we need to go through before configuring an app. The following properties need to be provided before configuring an app. The following table summarizes the properties:

S. No.

Property name

Property description

1.

Name

This property needs to be provided to give a Unique Name for the app.

2.

Unique Name

Unique Name is auto-populated based on the Name property. It contains a prefix which is picked from the publisher prefix. The only part of the Unique Name can be changed (not the prefix as it is picked from the publisher of the solution).

A Unique Name can only contain English characters or numbers.

3.

Description

This property contains a short description of what the app is designed to achieve.

Note: It is recommended you use this property to provide meaningful descriptions for the app, as it will be useful information for ongoing CRM customization and maintenance.

4.

Icon

The default setting for this property...

Understanding the App Designer interface and adding components to the app


Now that we understand the app properties from the last section, it is time to configure our first Dynamics 365 app using the Dynamics 365 App Designer, and also understand the interface. The following steps can be taken to create a Dynamics 365 app:

  1. Navigate to Settings | My Apps as shown in the following screenshot:
  1. On the My Apps screen, you will be able to see a list of already configured apps out of the box, or any other custom apps already configured in your organization:
  1. On the My Apps screen, select the Create New App button, available at the top right of the screen, as shown in the following screenshot:

Alternatively, you can also select the Create New App tile, available at the bottom of the My Apps screen, under the AppsBeing Edited option on the screen:

  1. The next screen will show the App Designer screen with all the app properties that we described in the last section:

This image shows the App designer screen

  1. Choose...
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Key benefits

  • Implement business logic using processes, plugins, and client-side scripts with MS Dynamics 365
  • Develop custom CRM solutions to improve your business applications
  • A comprehensive guide that covers the new features of Microsoft Dynamics 365 and increasingly advanced topics.

Description

Microsoft Dynamics 365 CRM is the most trusted name in enterprise-level customer relationship management. The latest version of Dynamics CRM comes with the important addition of exciting features guaranteed to make your life easier. It comes straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements. This book will introduce you to the components of the new designer tools, such as SiteMap, App Module, and Visual Designer for Business Processes. Going deeper, this book teaches you how to develop custom SaaS applications leveraging the features of PowerApps available in Dynamics 365. Further, you will learn how to automate business processes using Microsoft Flow, and then we explore Web API, the most important platform update in Dynamics 365 CRM. Here, you'll also learn how to implement Web API in custom applications. You will learn how to write an Azure-aware plugin to design and integrate cloud-aware solutions. The book concludes with configuring services using newly released features such as Editable grids, Data Export Service, LinkedIn Integration, Relationship Insights, and Live Assist

Who is this book for?

This book targets skilled developers who are looking to build business-solution software and are new to application development in Microsoft Dynamics 365, especially for CRM.

What you will learn

  • • Discover new designers tools included in Dynamics 365 CRM
  • • Develop apps using the platform-agnostic Web API
  • • Leverage Azure Extensions to design cloud-aware applications
  • • Learn how to implement CRUD operation
  • • Create integrated real-world apps using Microsoft PowerApps and Flow by combining services such as Twitter, Facebook, and SharePoint
  • • Configure and use Artificial Intelligence Azure Cognitive Services for Recommendation and Text Analytic services
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Publication date, Length, Edition, Language, ISBN-13
Publication date : Jan 30, 2018
Length: 418 pages
Edition : 1st
Language : English
ISBN-13 : 9781788399784
Vendor :
Microsoft

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Product Details

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Length: 418 pages
Edition : 1st
Language : English
ISBN-13 : 9781788399784
Vendor :
Microsoft

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Table of Contents

13 Chapters
Customize Application Navigation Chevron down icon Chevron up icon
Design Apps Using App Module Designer Chevron down icon Chevron up icon
Define Processes Using Visual Process Designer Chevron down icon Chevron up icon
Define Business Rules Using Business Rule Designer Chevron down icon Chevron up icon
Creating Custom Business Apps Chevron down icon Chevron up icon
Automate Business Processes Using Microsoft Flow Chevron down icon Chevron up icon
Develop Apps using Web API Chevron down icon Chevron up icon
Leverage Azure Extensions in Dynamics 365 Chevron down icon Chevron up icon
Using Editable Grids in Apps Chevron down icon Chevron up icon
Configure Microsoft Cognitive services Chevron down icon Chevron up icon
Train the Users through Learning Path Chevron down icon Chevron up icon
Other New Features in Dynamics 365 Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

Customer reviews

Rating distribution
Full star icon Full star icon Full star icon Half star icon Empty star icon 3.7
(3 Ratings)
5 star 66.7%
4 star 0%
3 star 0%
2 star 0%
1 star 33.3%
RICHA JAIN Apr 01, 2018
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This is a very thorough book especially for developers. I also found this book good for people who are Solution Architects and can get an in-depth information on some of the latest topics like App Designer etc. I like the thoroughness along with code snippets shared by these very competent authors. A great start by the duo!
Amazon Verified review Amazon
dna Apr 25, 2018
Full star icon Full star icon Full star icon Full star icon Full star icon 5
When I first obtained this book, knowing the level of skill and passion the authors have for the product and development, I thought this book would primary apply to developers. I was happy to learn that assumption was incorrect. This book has something for everyone to include those new to the application, consultants, solution architects, practice level directors, project managers, developers, and more. If you want to learn about working with some of the newer Microsoft Dynamics 365 features and applications then you will appreciate this book.Some of the things I enjoyed about the book: written in easy to understand terms, but with enough detail to perform the activities in the application while reading along; goes through areas of the application that people really want to learn about like the site map, app module designer, business rule designer, configure cognitive services, using learning path, using editable grids in applications, PowerApps, Azure extensions, using the Web AP, and also provides sample code. If these areas of the application are important to you, then this book will be a great companion to help you along your learning journey.Nice Work Deepesh and Nishant! Cheers
Amazon Verified review Amazon
Antonio Silva Sep 06, 2018
Full star icon Empty star icon Empty star icon Empty star icon Empty star icon 1
Most of the examples are very poor and don't match ones with the others
Amazon Verified review Amazon
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