Finding quick wins
As you were coming up to speed and meeting with your initial stakeholders, as we went through in Chapter 2, you listened to stakeholders’ concerns, what was going well, and what wasn’t going well, and you started to better understand what their needs were. Now is the time to work with them to develop the priority list of what they need now, and what they need in the long term. This is where you refine that priority list of needs with your team and with stakeholder groups so that you can make a big impact in your organization.
Identifying areas of need
As you continue to build these relationships, a key step in building trust is delivering what you said you would. As you met with stakeholders, you should have captured the list of their needs. In raw form, it might look something like this:
Sales |
Marketing |
Finance |
Support... |