Finding help: help center, customer support, community, and experts

Once you have done some initial investigations to troubleshoot errors in your Zaps and workflow events, you will find it useful to know where to look for additional help on the Zapier platform. Zapier provides you with several ways to get assistance, ranging from do-it-yourself information finding to hands-on support. There are a few ways in which you can get help on the Zapier platform:

• Finding app-specific help in app profiles
• Utilizing the Zapier help center
• Engaging with the Zapier community
• Reaching out to Zapier customer support
• Hiring a Zapier Certified Expert

These options are available to all users of Zapier regardless of which pricing plan subscription you use.

Let's explore each of these.

Finding app-specific help in app profiles

As we discussed in Chapter 2, Preparing to Automate Your Processes, each app that integrates with Zapier is listed in the Zapier ecosystem...