Improving team communication and response with ChatOps
When issues arise, your team needs to communicate quickly. In the digital age, relying on emails is not going to cut it when seconds matter. The best way for teams to engage is with instant communication. Most teams today already utilize popular communication tools such as Slack and Microsoft Teams. Opsgenie integrates with both of those tools, which then allow your teams to quickly communicate when an alert or incident occurs.
While Opsgenie integrates with a variety of instant messaging tools, this recipe is going to focus on getting Opsgenie integrated with Slack. Integrating with Slack not only allows your team to communicate quicker, but also enables your team to get alert information, on-call schedules, and so much more from within the Slack interface.
How to do it
Integrating Opsgenie with Slack is straightforward. The following steps will walk you through everything you need to know to get this integration configured...