Simpler agents
Simpler agents, as mentioned in the previous sections, are limited in that they are made for specific tasks. Interacting with them is usually also limited – you either use keywords or the way you can express yourself is limited.
An example of a simple agent is a chatbot. Such chatbots are programmed to understand a limited set of keywords and phrases.
For example, “Tell me more about your products,” or “What’s your return policy?”. Any attempts at conversation outside of these keywords and phrases will result in the chatbot not understanding the user.
A simple agent is not a great conversationalist
When you have a conversation with a human, you expect them to know a few topics well and at least to be able to talk about other topics. For a simpler agent, we might end up in the following conversation:
- User: “Tell me about your products.”
- Agent: “We have a wide range of products...
