Waste and obstacle removal

In addition to broadcasts and reports to the right audience at the right time, obstacles need visibility so that they may be resolved as soon as possible. If a team cannot resolve its own issue or obstacle, then the team escalates it to the ScrumMaster. The ScrumMaster in turn attempts to remove the obstacle; when he/she cannot, the issue is escalated to the "Waste and Obstacle Removal" Scrum team. What is a Waste and Obstacle Removal Scrum team? Well, you know all the managers (like me in the beginning!) running around asking, "Now what do I do since my teams manage themselves?" Well, this is where they go to work. And I'm sorry that the acronym is WORST—that was not intentional , but I bet you'll remember it!.

The Waste and Obstacle Removal team is responsible for improving the effectiveness of the software development process by removing impediments from Scrum teams. This is a group of volunteers and they don't manage a Scrum transition (worst mix of words ever...