Building web service Import Sets

Both the SOAP and REST APIs can use Import Sets. The majority of scenarios would benefit from an Import Set providing the extra control and validation during a data upload-even if that is simply the extra logging that is provided. Most of the time, it's easiest to simply use an existing Import Set table. Simply use the /<Import Set table>.do?WSDL URL for SOAP, or POST to /api/now/import/<Import Set table> for REST.

However, if you want to create a new Import Set table, there is an easier way than manually making lots of fields in an Import Set table.

Instead, the form available at System Web Services > Inbound > Create New has functionality to create a Transform Map and associated Field Maps by copying the target table. It then provides a simple related list to allow other data to be sent to it.

The rest of the setup of a web service Import Set is standard, but remember that the direction of data has changed: the remote system pushes the data...