Business Process Intelligence (BPI)
The quest of being an Intelligent Enterprise requires a strategy that clearly outlines the desired outcome, a granular evaluation of your business’s capabilities, the supporting processes and technology that need to change, and a detailed roadmap (a set of activities and plans) for achieving your outcome. We covered this in previous sections with certain tools and accelerators that can expedite arriving at a robust strategy and detailing gaps in your existing capabilities.
The business process model heat maps and the activity set become the input for focusing on the processes that need work – and there could be many ways we could address the hotspots on the process map, with optimization, automation, or following industry best practices by adopting a new process. The implementation teams need a more granular set of activities to action in the systems landscape, architecture, and infrastructure.
An enterprise will require tools...