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What do you get with Print?

Instant access to your digital copy whilst your Print order is Shipped

Paperback book shipped to your preferred address

Redeem a companion digital copy on all Print orders

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

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What is the digital copy I get with my Print order?

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List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

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Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

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What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

Josh Miller Jul 11, 2014

I just finished reading "Puppet Reporting and Monitoring" and must say I gained quite a bit from reading this book and will change the way that I work with Puppet to use techniques that I've learned here. I have traditionally used Puppet and other configuration management tools as a simple configuration tool and haven't expected much back from them beyond failure/sucess email. Michael Duffy reveals his fantastic knowledge of Puppet and this topic throughout as he explains how to setup and obtain useful information from Puppet using built in and freely available tools.The first few chapters cover basic report setup, existing dashboard options, and report processors. This is good information and prepares the beginning to intermediate Puppet administrator with the required back ground to really take advantage of what comes over the rest of the book with custom report processing, PuppetDB and the associated API, as well as custom reports and dashboards.Michael gives quite a few examples, clearly explaining how to write basic reports in ruby, using readily available gems and frameworks which can be immediately useful to the reader in retrieving and displaying data about the managed environment. While there is significant emphasis on using PuppetDB and the associated API which might not benefit those with heavy investments in other ENCs; Michael makes a great case for use of PuppetDB through his examples and reports that might convince the otherwise protesting reader to use it.Overall, I would highly recommend this book. There is insufficient emphasis placed on reporting and monitoring in the configuration management space and I applaud the efforts of Michael Duffy in getting this book out and taking the time to share his expertise.

Amazon Verified review

P. Wilkins Jun 27, 2014

So the Packt book (Puppet Reporting and Monitoring) focuses down on a couple of aspects of the Puppet Toolset, as a result this is a relatively short book with only a couple hundred pages. As an enterprise architect I am no expert Puppet practitioner, my knowledge of Ruby is high level (part of the reason I reviewed this book is I wanted to better understand the art of the possible in these areas). But despite this the book does an exceptionally good job defining a context and then explaining and showing what could be done, down to code examples. In doing so, the author Michael Duffy introduces a number of open source libraries that can be leveraged to provide dashboard views, presentation of report content whilst maximising the leveraging of the Puppet ecosystem such as the Puppet DB (an abstracted database with a REST + JSON API). The book goes beyond just implementation of monitoring and reporting but also engages with considerations such as deployment. without 'boiling the ocean' the book provides a very good illustrations of the art of the possible and provides plenty of references to source information so working how you want to implement you own solutions.My only criticism of the book, and it is a minor one at that is a few more diagrams to help illustrate ideas (particularly in the first chapter when discussing deployment considerations) would help get ideas across easily.On the strength of this book, I hope that Michael considers taking on other authoring projects as this has been one of the best written technical books I've read in sometime.Useful Links:Puppet Labs - [...]Puppet DB - [...]Ruby - [...]Michael Duffy - [...] [...]

Alessandro Franceschi Jun 29, 2014

This is a very well written book. It explains clearly and from an interesting perspective whatever is related to Puppet's reporting functionalities and it offers a good overview on PuppetDB.Even if these topics are just a part of the whole picture the author takes, at times, the occasion to explain more general Puppet features and functionalities, and he does this in a very well written, clear and well organized way.Experienced users may be familiar find most of the contents but even for them in the very last pages of the book a very interesting concept is expressed which might lead to quite useful use cases: the possibility to use Puppet's reporting as the drive to infrastructure orchestration activities.All in all this is a very good book on a relatively specific Puppet topic. I'd have given 5 stars for a longer and more comprehensive work (it's about 170 pages).

Thomas Lowry Feb 21, 2016

Very informative and hits an areas that is not very well documented.

mle melanie gault Jun 25, 2014

Very interesting book.I learned a lot of usefull tips on puppet management.Dashboard part is the best : I discoverd amazing tools !I missed some more how-to integration parts : logstash/elasticsearch/kibana, or other tools like that.

Puppet Reporting and Monitoring: Create insightful reports for your server infrastructure using Puppet

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