Improving the Performance of the Service Layer

In this chapter, we will look at quick, sure-fire ways to spot and improve sub-standard performance in the OmniStudio Service Layer: Integration Procedures and DataRaptors. While at it, we will also explore the limits and the most suitable times to apply each of these best practices.

This chapter also introduces an important approach to optimizing Salesforce Industries solutions by showing you how to test, compare alternatives, and make decisions about your app architecture based on hard numbers. There’s no shortage of best practices, and I’m sure that, while working on your OmniStudio projects, you will come up with your own best practices and design patterns as well. Each one of these has its own area of application. While in some scenarios the same best practice may bring massive performance improvements, in other scenarios, it may not perform as well or even be not worth applying.

The good news here is, as we’...