Customize, configure, and extend the vanilla features of Dynamics 365 to deliver bespoke CRM solutions fit for any organization
Implement business logic using point-and-click configuration, plugins, and client-side scripts with MS Dynamics 365
Built a DevOps pipeline as well as Integrate Dynamics 365 with Azure and other platforms
Description
Microsoft Dynamics 365 is a powerful tool. It has many unique features that empower organisations to bridge common business challenges and technology pitfalls that would usually hinder the adoption of a CRM solution. This book sets out to enable you to harness the power of Dynamics 365 and cater to your unique circumstances.
We start this book with a no-code configuration chapter and explain the schema, fields, and forms modeling techniques. We then move on to server-side and client-side custom code extensions. Next, you will see how best to integrate Dynamics 365 in a DevOps pipeline to package and deploy your extensions to the various SDLC environments. This book also covers modern libraries and integration patterns that can be used with Dynamics 365 (Angular, 3 tiers, and many others). Finally, we end by highlighting some of the powerful extensions available.
Throughout we explain a range of design patterns and techniques that can be used to enhance your code quality; the aim is that you will learn to write enterprise-scale quality code.
Who is this book for?
This book is for developers, administrators, consultants, and power users who want to learn about best practices when extending Dynamics 365 for enterprises. You are expected to have a basic understand of the Dynamics CRM/365 platform.
What you will learn
Customize, configure, and extend Microsoft Dynamics 365
Create business process automation
Develop client-side extensions to add features to the Dynamics 365 user interface
Set up a security model to securely manage data with Dynamics 365
Develop and deploy clean code plugins to implement a wide range of custom behaviors
Use third-party applications, tools, and patterns to integrate Dynamics 365 with other platforms
Integrate with Azure, Java, SSIS, PowerBI, and Octopus Deploy
Build an end-to-end DevOps pipeline for Dynamics 365
As a Dynamics CRM developer with a decade of experience, starting with CRM 4.0, this is the first book I have found that is written at a code-based (incl. SDK) "developer level."The JavaScript uses the old Xrm.Page model, but that constitutes a small part of the book and can easily be translated into the new executionContext/formContext-based code used by the newer Customer Engagement (9.x) version.The examples given are at exactly the right level of detail and complexity to demonstrate the proof of concept for each digestible-sized "recipe." And more than just a cookbook of unrelated recipes, the proof-of-concept components accumulate into near real-world examples of things like integration with the Azure Service Bus.The chapter on "Refactoring your plugin using a three-layer pattern" is especially excellent, and essential knowledge for doing unit-testing of plugins (via Moq and XrmUnitTest, with examples of each being given in the book).The second half of the book contains much less code (aside from a few PowerShell scripts), covering subjects like security roles, solutions, deployment, Power Apps, Power BI, Flow, and the Common Data Service.The text contains a few minor typos, but they don't distract from understanding the material.Overall, this is an excellent (and perhaps the only?) book to introduce the intermediate Dynamics CRM developer to code-based functionality and possibilities that exist on the next-higher level of expertise--including some insights into the "under the hood" behaviors of CRM, gleaned from using SQL Server Profiler on an on-premise installation; and links for specific further exploration online in the free MSDN/TechNet documentation provided by Microsoft, which can be a bit overwhelming if you have no particular place to start.It's not an inexpensive book, but it's totally worth the investment if you're in the target audience. I'm delighted to have found it, and expect to be referring to it regularly in the future.
Amazon Verified review
Mr O OduahJan 23, 2019
1
This book is a waste of time and I wouldn’t recommend it to anyone who is interested in CRM. All the details in the book, you can find online free of charge.
Amazon Verified review
BERNARDO A CETZAL IXOct 06, 2018
5
Contenido directo sin tanto rodeo, facil de seguir para realizar pruebas de concepto.
Amazon Verified review
Nived VarmaJun 07, 2018
2
The book is very haphazard. Many technical mistakes are there. The explanation is just surface level. Recipes are not tested. The quality of code is just Hello world examples. Selection of example is very poor.
Amazon Verified review
Leo PhamNov 12, 2017
5
Great book for any crm developer and architect. Good overview in different approaches of extending Dynamics CRM and 365. I really enjoy the "Enhancing Your Code" chapter which contains very useful & practical ideas and code samples even with 3 layers approach but you can extend it to a DDD (Domain-Driven Design).As I really were reading and enjoying the book. I have double-checked and found out that Rami Mounla was awarded the Microsoft CRM MVP in 2015.
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