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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

GlideSystem


The GlideSystem server-side API is available to all server-side scripts via the variable gs. This API allows us to get various kinds of useful information about the system, the user's session, the current date/time, or other bits of useful info. It also allows you to interact with the user, by displaying informational or error messages.

addErrorMessage() and addInfoMessage()

The addErrorMessage() method will display a red error message at the top of the user's browser window on the next page they load after the server-side script that calls this method runs. This same functionality can also be achieved from a client-script, using the g_form API (g_form.addErrorMessage()).

addInfoMessage() has the same effect, but instead displays a blue informational message as opposed to a red error message.

Example usage

The following script could run inside of a business rule, and show a message indicating whether the operation was allowed or not:

if (current.active.changesFrom(false)) { 
  ...
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