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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
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Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

GlideRecord


Just like the server-side version, GlideRecord is used to perform database operations on records within ServiceNow, such as querying, modifying, and creating records. The client-side version of the GlideRecord API only contains a subset of the methods available on the server, but it does enable one new piece of functionality: callback functions.

The query() method of the client-side GlideRecord, as well as insert(), and deleteRecord(), all accept callback functions. In fact, each of these methods should never be called from a client-side script without a callback function.

The full list of documented methods in the client-side GlideRecord API is:

  • addOrderBy()

  • AddQuery()

  • DeleteRecord()

  • Get()

  • GetEncodedQuery()

  • GetLimit()

  • GetTableName()

  • HasNext()

  • Insert()

  • Next()

  • OrderBy()

  • Query()

  • SetLimit()

In this section, we'll learn about a few of these methods which are commonly used, and which differ from their server-side cousins. This means that we won't be re-hashing methods such as addQuery(), which behave...

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