What you need for this book
You need Esri ArcGIS for Desktop 10.2.x or 10.1. The book uses ArcGIS 10.2. You can download a trial at http://www.esri.com/software/arcgis/trial or order from your local Esri distributor.
Gliffy is an online modeling tool that can be accessed at http://www.gliffy.com/.
Microsoft SQL Server Express 2012 SP1 can be downloaded for free at http://qr.net/mssqlexpress.
Microsoft .Net Framework 3.5 SP1 can be downloaded for free at http://qr.net/dnfm35sp1.