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Hands-On IoT Solutions with Blockchain
Hands-On IoT Solutions with Blockchain

Hands-On IoT Solutions with Blockchain: Discover how converging IoT and blockchain can help you build effective solutions

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Hands-On IoT Solutions with Blockchain

Understanding IoT and Developing Devices on the IBM Watson IoT Platform

In today's world, computers are able to process an unimaginable amount of data, and anyone can create and sell their own devices. Because of this, Internet of Things (IoT) has become a hot topic in the current business environment, and people are more connected than ever. 

In this chapter, you will see how IoT can be a game changer and discover what industries can do with this technology. We will look at how to get started in the IoT world, understand the features the IBM IoT Platform provides, and learn how to leverage these features when creating our own IoT solution. 

The following topics will be covered in this chapter:

  • IoT as a business and technology
  • Industries that are implementing IoT solutions
  • Technical elements that are part of an IoT solution
  • Features and capabilities available in the IBM Watson IoT Platform
  • Creating a simple gateway, application, and device that are integrated into the IBM Watson IoT Platform

What is IoT?

There are many definitions of what IoT is, but the most common articles found on the web agree that it is a set of computerized things interconnected through the internet. Things can be understood as people, objects, computers, phones, buildings, animals, and anything that can be connected to the internet.

The term has been in use ever since embedded systems have been able to connect to the internet and have become participants in the network. From computers to mobile phones, smart watches to thermostats and refrigerators, entire production lines can now be connected to the internet.

This evolution has also been enriched by the DIY community. Around the world, you will find prototyping systems, such as Arduinos, Raspberry Pis, and other systems-on-a-chip (SOC) available at lower prices; user-friendly programming languages; and even graphical programming.

So, how could a connected refrigerator, for example, benefit you? Well, this type of technology would allow the manufacturer to monitor your behavior and see that you are not at home from 9 A.M. to 6 P.M. each day because the refrigerator door wasn't opened during that time frame for one month. What if the refrigerator could be reprogrammed to reduce usage during that period because no one is going to open the door? What if the same manufacturer looks at the data collected from all the owners of that refrigerator? Getting an insight into what the different groups of owners are and how they interact with the refrigerator daily could make it possible to create a new model based on that information. This solution would be more ecological, customizable, and cheaper. It would also make it possible to update the refrigerator software to make it smarter, without the need for buying a new one.

Apple has released frameworks for the IoT such as HomeKit and HealthKit. These have different goals, but are still things that are connected to the internet.

People can connect objects such as door/window sensors, cameras, thermostats, light bulbs, and locks to the internet and then use the Home app on their iPhones to control them from anywhere in the world. This makes it possible to obtain automatic changes to thermostats when you are on your way home, or to be notified of things such as an open door when you're outside. It could even notify you of your daily weight, using a connected weight scale. Google, Amazon, and other companies have also introduced similar solutions to these use cases.

The IBM Watson IoT Platform does not intend to deliver a product. Instead, it focuses on delivering a secure, scalable, and reliable platform to act as a connection hub between devices and applications.

Common business use cases of IoT

The refrigerator was a simple and powerful example of using IoT at home, but it's not the only example of how this could be used. In this chapter, we will discuss a few different cases, industries, and people that could benefit from having connected devices.

Connected car

Let's take the example of an autonomous car. With this, automakers can monitor general driver behavior and improve various aspects of the driving experience, as well as security. They can also detect failed components sooner, leading to earlier recalls and thereby improving customer satisfaction while reducing the production costs of problematic components. From the perspective of an automobile owner, this could be beneficial as they could monitor the wear and tear of the car parts and spend less money on maintenance costs.

Connected persons

If you are a sports practitioner, you have probably already used a smartwatch to monitor your fitness. If all of that information was properly stored and analyzed, then medical studies could obtain more data that could predict diseases and maybe even improve overall quality of life.

Furthermore, connecting health devices (such as scales, heart monitors, and blood meters) and sharing data using blockchain could create a unified medical report for each person. Doctors could improve diagnostics and medical decisions as a result. This would also enable disease profiling and prediction.

IoT played a major role in the 2016 Olympics held in Rio de Janeiro.  Many connected items were used to gather information and process which factors had an effect on athletes' bodies during matches. This was also helpful for creating new equipment, such as bikes, and new regeneration strategies for intense competition.

These simple examples of how IoT will change our entire way of life provide us with more than one reason as to why we should care about it so much. 

Technical elements in IoT 

Internet of Things does not rely only on devices and applications. It requires a set of capabilities that, when used in an IoT solution, deliver more value to people and companies. In this section, we will discuss some of these capabilities, such as devices, hardware, and software, that are essential for designing and implementing an effective IoT solution.

Devices

Devices are located at the edge of the IoT solution. In fact, these devices are what we call Things in the context of IoT. They are usually capable of sending and receiving data events.

As an example, a device with an embedded soil moisture probe can detect that the monitored soil has 43% moisture. It can then report this informative event to the platform it's connected to. The platform can then send an action event to the device, triggering a water valve to open and restore the soil moisture. This interaction depends on other aspects related to the device, which will be covered in upcoming sections. For now, let's focus on the device.

In order to handle these types of interactions, you may think of a device as a computing unit that has analog or digital (or both) processing capabilities. This means that it is able to read and write analog and digital signals to their probes and actuators.

An analog signal is a signal that can vary in a range of values. Let's take an Arduino Uno board, for example. Arduino Uno has a 10-bit resolution analog-to-digital converter (ADC), which means that it can read voltages from 0V to 5V and map them into integer values between 0 and 1,023 (210 = 1,024). Analog signals are generally used to read data from analog sensors.

A digital signal is a binary signal, which means that it has only two possible values: 0 or 1, high or low. This kind of signal is mostly used to identify or change on and off states, for example, turning an LED bulb on or off.

Edge computing

Devices are also capable of handling some actions by themselves. This could either be a simple decision: for example, if the moisture level of the soil is below 50%, open the water valve for a minute and check the moisture level again after five minutes.

Alternatively, it can be a complex task: for example, determining whether an object detected by the camera of an autonomous car is a person waiting to cross the street or a tree.

Devices that have to process these kinds of analyses cannot always rely on a network or an application for information or assistance. What if one of them is out of service? This could cause an accident.

Therefore, such devices are provided with a different type of capability called edge computing, which is the capability of processing analytics at the very edge of the solution: the device itself. Basically, edge computing allows the device to perform some actions and calculations "offline," without an active connection to a network.

When selecting the device or devices that will be part of your IoT solution, the best method is to ensure that all capabilities are present in the device.

Since there is a very high number of devices in an IoT network, exceeding capabilities can lead to different problems related to cost, power supply, connection protocol, user experience or even solution complexity. 

Networking

Another important element of any IoT solution is networking. Today there are several ways to connect devices, so this is an important aspect that has to be considered when choosing your device. The most common networking standards used today are cabled networks or Wi-Fi, cellular/mobile, LPWAN, and LoRa. All of these have pros and cons, so let's take a closer look at their uses.

Wireless (Wi-Fi) or cabled network

Wi-Fi is the most common standard communication model on the internet. It assumes that the device or object being connected to is capable of connecting to an IEEE 802.x network and therefore is able to handle IP-based networks.

There are many wi-fi capable devices available in the market. Some examples of Wi-Fi modules are the ExpressIf ESP-8266 and ESP-32 modules, Texas Instruments CC3200, Microchip ATSAMW25, Intel Edison, and Galileo. This is not the complete list of devices and there are many other combinations that combine a Wi-Fi capable controller and an MCU.

Wi-Fi modules are relatively cheap and are generally good options for when it's possible or desirable to use an available network and support high-payload transfers, given their reliability and connection speed (up to 6.7 Gbps).

A Wi-Fi-based IoT solution looks pretty much like the following diagram:

Multiple devices can connect to a node, such as a router, which in turn connects to the internet and allows connected devices to access the internet. 

Cellular/mobile network

A cellular network is the same connection that any mobile phone uses. The basic idea with this kind of network is to divide a territory into a number of cells, each one with a wireless network connection served by a base station and a number of transceivers. The network provides a number of services, such as voice, text, and data.

Mobile networks are an option when a device type in a solution is not in the range of a Wi-Fi network, such as in a car. Another application that may require a mobile network device is when the solution cannot depend on the user's network, for example, if you are using a subscription for the device, and the device's activity depends on a network connection. When using the subscription network, the device will continue to do its job even if the user disables their own connection to the network.

The image below depicts the working of a standard cellular network:

We can see that a cellular antenna provides a signal to a limited region. The devices in range can then connect through a wireless network to the antenna and use the services provided by the mobile service provider, including the available internet connection.

Low-power wide-area network (LPWAN)

LPWAN is a type of wireless network designed to work in wide areas at very low bitrates, which means that the exchange in this type of network is really small.

LPWAN uses low-power, low-bitrate, and low-frequency devices that are very powerful when used to connect to things. This is because it enables the use of long-lasting batteries and smaller devices. But there are still many restrictions, such as small data payloads or a limited number of messages per day.

Having lower frequencies allows an LPWAN to be very reliable and unsusceptible to interference, even when propagating messages for very large ranges. LPWAN providers normally have a limit for the number of messages sent in the network. There are many providers of LPWANs, and the most famous of these is probably Sigfox. 

LPWANs do not have a direct connection from the device or gateway to the internet. Instead, they usually have a pre-provisioned network, where at one end of the network you will have the devices and at the other end you would have a number of web hooks and functions that allow you to connect to your application or platform:

Different from a cellular network, LPWAN networks do not provide internet connection to the devices, instead they provide means to create triggers on events received from the devices to the network. As an example, you can create an application and a trigger at the edge of the LPWAN provider network to the internet that whenever a data event is received from a device, it calls a service available at the internet with given data from the even published by the device.

LoRa or LoRaWAN

A LoRa network diagram is similar to an LPWAN network, except that instead of using service provider infrastructure, LoRa networks can have a gateway that allows devices to connect to the internet. The person responsible for a LoRa network infrastructure is the owner of the network, meaning that you do not rely on a network service provider. You create your own network:

There are a few technologies that work on the same model as LoRA, with different protocols, such as ZigBee. Phillips Hue uses the same approach to connect light bulbs, LED stripes, and other Hue devices to a gateway using ZigBee, and the gateway then connects to the Hue cloud.

Network summary

To summarize, you can use this table as a reference when selecting network connections:

Type Speed Payload Range Connection initialization Cost Infrastructure
Wi-Fi High High Low Bidirectional Low Private/Public
Mobile High High High Bidirectional High Provider
LPWAN Low Low High Device Low Provider
LoRa Low Low High Bidirectional Low Private

Application protocols

After deciding the most adequate device for your IoT solution, it's important to define the protocol that will be used to communicate with devices. IoT solutions tend to use lightweight protocols, such as MQTT. This is not the only protocol that can be used in IoT, but since the IBM Watson IoT Platform relies on MQTT and REST—and REST is very popular—let's focus a little on MQTT.

MQTT

MQTT stands for Message Queuing Telemetry Transport. It is an extremely lightweight messaging protocol based on the publish and subscribe pattern. As with any message queuing model, it is an asynchronous protocol.

As shown in the following diagram, publish and subscribe (pub/sub) models rely on three actors:

The three actors are explained as follows:

  • The publisher is the actor that produces any content and publishes it to a given subject (known as a topic).
  • The subscriber is an event consumer. The subscriber subscribes to its subjects (topics) of interest and gets the event published every time a publisher creates a publication to one of its subscriptions.
  • The Broker is responsible for receiving publications and notifying the subscribers of a topic of interest.

Now let's move on to the next important technical element.

Analytics and AI

Having an analytics or artificial intelligence software component in your IoT solution is not required, but it's really interesting to use them to process data collected from devices to extract patterns and insights that could lead to predictive maintenance, a better understanding of user behavior, and so on.

For example, let's look at some data that is captured through washing machines. Someone may have bought the appliance because it was supposed to save energy. However, after processing the data collected, it becomes clear that the appliance is consuming more energy than thought. The root cause is the lubricant as it was inadequate for its motor in non-tropical countries.

Later, let's say you compare that information with sales data and realize that 1 million washing machines were sold in Europe approximately eight months ago. The manufacturer of the washing machine can get the benefit of early shipping rates for the spare parts that must be exchanged. The manufacturer can also get a predictable amount of new lubricant for their supplier, and this could perhaps lead to a new appliance design.

IBM Watson IoT Platform features

The IBM Watson IoT Platform is a hub for connecting devices, gateways, and applications for IoT solutions. It supports REST and MQTT protocols for applications, devices, gateways, event processing, and administrative tasks. The IBM Watson IoT Platform is available on the IBM Cloud platform (formerly IBM Bluemix), a cloud platform based on Cloud Foundry and Kubernetes.

Let's review the pertinent features of this platform.

Features

In this section, we will discuss the following main features of the IBM Watson IoT Platform:

  • Dashboard
  • Devices, gateways, and applications,
  • Security

Let's begin!

Dashboard

This is the first thing that you will see when you access the IBM Watson IoT Platform. This dashboard can be a combination a number of boards and cards, offering several visualization options for your IoT solution:

Explore the boards and cards available in this screen to get familiar with the interface.

Devices, gateways, and applications

Another feature available in the platform is device management control. This feature makes it possible to create and remove devices, gateways, applications, and device types. It also makes it possible to check and trigger actions to the device, such as a firmware upgrade request or reset:

You can also create API keys so that your applications can connect to the IoT organization and interact with the other components of the solution.

Security

You can also manage the security aspects of a solution using the IoT Platform. This might include creating policies for device connections, white and black lists for the device's IP address, or looking at a country's rules. You can also manage users that are permitted or blocked from managing the IoT organization for solutions.

Creating your first IoT solution

In earlier sections of this chapter, there were many devices and applications that were not explained in depth. To understand their roles in an IoT solution, it's important to create one example of each.

The scenario created here will be a Device connected to the IBM Watson IoT Platform that sends a timestamp as data, as well as an Application that prints that to stdout using Node.js:

We will then improve this by adding a gateway to the solution, which looks similar to the following diagram:

At the end of the day, the difference of having a gateway connection and a device connection is that you can create an abstraction or specialization of the device connected to the IoT platform, depending on whatever is easier, cheaper, or any other reasons that might drive the decision.

Creating a gateway

The first task of the job is to create an IoT organization. If you do not have an IBM ID and IBM Cloud account, the sign-up process is very intuitive and only takes a couple of minutes. If you already have an IBM Cloud account and an IBM ID, access the IBM Cloud platform at http://bluemix.net. First, log in and create a space for the exercises in this book.

After logging in to the IBM Cloud platform and accessing the designated space, select the Create resource  option to access the service catalog:

Select Internet of Things in the menu and create a service called Internet of Things PlatformNow, select the option to Create:

When the service is created, you can select the Launch option and access the IoT Platform:

When you access the IoT Platform, notice that the address is https://xxxxxx.internetofthings.ibmcloud.com/.

Here, xxxxxx is your organization ID; make a note of it as it will be used during the entire process.

Creating an application

Creating an application means that you're allowing an actual application or service to connect to a specific Watson IoT Platform organization:

  1. In order to do that, access the IoT organization through the IBM Cloud dashboard, select Apps from the side menu, then select Generate API key and fill in the Description field with Hands-On IoT Solutions with Blockchain - Chapter 1 App. Finally, click on Next:
  1. Select the Standard Application role and click on Generate Key. You will get an API Key and Authentication Token. Make a note of these in a table format, like the one that follows, as you'll need them to connect to your application:
API key
Authentication token
  1. Next, open the IDE of your preference, create a new Node.js project, and install the ibmiotf dependency package:
npm install ibmiotf --save
  1. Ensure that your package.json file looks something like the following:
{
"name": "sample-application",
"version": "1.0.0",
"description": "Hands-On IoT Solutions with Blockchain - Chapter 1 App",
"main": "index.js",
"scripts": {
"start": "node .",
"test": "echo \"Error: no test specified\" && exit 1"
},
"author": "Maximiliano Santos",
"license": "ISC",
"dependencies": {
"ibmiotf": "^0.2.41"
}
}
  1. Now, create a file named application.json with the following content:
{
"org": "<your iot org id>",
"id": "<any application name>",
"auth-key": "<application authentication key>",
"auth-token": "<application authentication token>"
}
  1. Create a file named index.js and add the following content:
var Client = require("ibmiotf");
var appClientConfig = require("./application.json");

var appClient = new Client.IotfApplication(appClientConfig);

appClient.connect();

appClient.on("connect", function () {
console.log("connected");
});
  1. The application can be tested by running the npm start command:
$ npm start
> sample-application@1.0.0 start /sample-application
> node .
connected

Congratulations, you just created your first application connected to IBM Watson IoT Platform!

  1. Now, update index.js to have the following content:
var Client = require("ibmiotf");
var appClientConfig = require("./application.json");

var appClient = new Client.IotfApplication(appClientConfig);

appClient.connect();

appClient.on("connect", function () {
appClient.subscribeToDeviceEvents();
});

appClient.on("deviceEvent", function (deviceType, deviceId, payload, topic) {
console.log("Device events from : " + deviceType + " : " + deviceId + " with payload : " + payload);
});

Now, whenever a device publishes an event, you will get the event printed to stdout. In the next section, we will create a device to publish the events.

Creating a device

In this section, you'll run through similar steps to create a fake device that connects to IBM Watson IoT Platform and publishes an event.

  1. From the IoT Platform service created in the setup step, select Devices in the menu and then select Add Device. Create a device type named DeviceSimulator and fill in the Device ID field with DeviceSimulator01:

  1. Since it's only a simulator, just click on Next until you reach the end of the wizard: 

  1. Note the device credentials generated, in the following format:
Device type
Device ID
Authentication method
Authentication token

 

  1. Go back to your preferred IDE and create the project with the same characteristics as the previous application:
npm install ibmiotf --save
  1. Ensure that your package.json file looks like the following:
{
"name": "sample-device",
"version": "1.0.0",
"description": "Hands-On IoT Solutions with Blockchain - Chapter 1 Device",
"main": "index.js",
"scripts": {
"start": "node .",
"test": "echo \"Error: no test specified\" && exit 1"
},
"author": "Maximiliano Santos",
"license": "ISC",
"dependencies": {
"ibmiotf": "^0.2.41"
}
}
  1. Then, create a file named device.json with the following content:
{
"org": "<your iot org id>",
"type": "DeviceSimulator",
"id": "DeviceSimulator01",
"auth-method" : "token",
"auth-token" : "<device authentication token>"
}
  1. Create a file named index.js and add the following content:
var iotf = require("ibmiotf");
var config = require("./device.json");

var deviceClient = new iotf.IotfDevice(config);

deviceClient.log.setLevel('debug');

deviceClient.connect();

deviceClient.on('connect', function(){
console.log("connected");
});
  1. The device simulator can be tested by running the npm start command:
$ npm start
> sample-device@1.0.0 start /sample-device
> node .
[BaseClient:connect] Connecting to IoTF with host : ssl://3nr17i.messaging.internetofthings.ibmcloud.co
m:8883 and with client id : d:3nr17i:DeviceSimulator:DeviceSimulator01
[DeviceClient:connect] DeviceClient Connected
connected
  1. Now, update the code to send an event with the current timestamp to the IoT Platform service:
var iotf = require("ibmiotf");
var config = require("./device.json");

var deviceClient = new iotf.IotfDevice(config);

deviceClient.log.setLevel('debug');

deviceClient.connect();

deviceClient.on('connect', function() {
console.log("connected");
setInterval(function function_name () {
deviceClient.publish('myevt', 'json', '{"value":' + new Date() +'}', 2);
},2000);
});
  1. Run npm start again and every two seconds the device will send an event to the Watson IoT Platform. You can check the logs of the application to see whether it has received the events, like so:
Device Event from :: DeviceSimulator : DeviceSimulator01 of event myevt with payload : {"value":Sun May 20 2018 21:55:19 GMT-0300 (-03)}
Device Event from :: DeviceSimulator : DeviceSimulator01 of event myevt with payload : {"value":Sun May 20 2018 21:55:21 GMT-0300 (-03)}
Device Event from :: DeviceSimulator : DeviceSimulator01 of event myevt with payload : {"value":Sun May 20 2018 21:55:23 GMT-0300 (-03)}
Device Event from :: DeviceSimulator : DeviceSimulator01 of event myevt with payload : {"value":Sun May 20 2018 21:55:25 GMT-0300 (-03)}

Congratulations again, your device simulator is now publishing events and your application is receiving them!

Summary

In this chapter, we had an overview of the IoT environment. We learned about some important technical elements that play a role in the successful implementation of an IoT solution.

We also looked at the different types of networking options, important considerations when selecting a device type, and how to create a device and an application connected to the IBM Watson IoT Platform.

In the next chapter, you will improve your development skills by creating a simple connected garden.

Further reading

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Key benefits

  • Explore practical implementation of ledger technology in the IoT architecture
  • Study security best practices for your smart devices
  • Understand Blockchain implementation for end-to-end IoT solutions

Description

Blockchain has been the hot topic of late thanks to cryptocurrencies. To make matters more interesting, the financial market is looking for ways to reduce operational costs and generate new business models, and this is where blockchain solutions come into the picture. In addition to this, with Internet of Things (IoT) trending and Arduino, Raspberry Pi, and other devices flooding the market, you can now create cheap devices even at home. Hands-On IoT Solutions with Blockchain starts with an overview of IoT concepts in the current business scenario. It then helps you develop your own device on the IBM Watson IoT platform and create your fi rst IoT solution using Watson and Intel Edison.Once you are familiar with IoT, you will learn about Blockchain technology and its use cases. You will also work with the Hyperledger framework and develop your own Blockchain network. As you progress through the chapters, you'll work with problem statements and learn how to design your solution architecture so that you can create your own integrated Blockchain and IoT solution. The next set of chapters will explain how to implement end-to-end Blockchain solutions with IoT using the IBM Cloud platform. By the end of this book, you will have mastered the convergence of IoT and Blockchain technology and exploited the best practices and drivers to develop a bulletproof integrated solution.

Who is this book for?

Hands-On IoT Solutions with Blockchain is for you if you are an Internet of Things (IoT) analyst, architect, engineer, or any stakeholder responsible for security mechanisms on an IoT infrastructure. This book is also for IT professionals who want to start developing solutions using Blockchain and IoT on the IBM Cloud platform. Basic understanding of IoT will assist you in understanding key concepts covered in the book.

What you will learn

  • Understand the key roles of IoT in the current market
  • Study the different aspects of IBM Watson IoT platform
  • Create devices, gateways, and applications connected to the platform
  • Explore the fundamentals of Blockchain
  • Define good use cases for Blockchain
  • Discover the Hyperledger Fabric and Composer frameworks
  • Develop an IBM Watson IoT application using a Intel Edison
  • Integrate IoT with the Blockchain platform
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Table of Contents

10 Chapters
Understanding IoT and Developing Devices on the IBM Watson IoT Platform Chevron down icon Chevron up icon
Creating Your First IoT Solution Chevron down icon Chevron up icon
Explaining Blockchain Technology and Working with Hyperledger Chevron down icon Chevron up icon
Creating Your Own Blockchain Network Chevron down icon Chevron up icon
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FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela