Understanding the critical success criteria in choosing a cognitive automation platform
A few years ago, automation and Robotic Process Automation (RPA) were synonymous. Many companies began their automation journey with RPA alone. In addition, IT ran RPA in the backroom. Over the years, automation technologies have evolved. Nowadays, companies use RPA, Machine Learning (ML), AI, chatbots, and NLP in their cognitive automation programs. Also, it becomes apparent that robots cannot do it alone. Collaboration between humans and robots is the key to unlocking the potential of automation.
It is important to select the right platform. You will learn the critical success criteria in choosing an automation platform that can support the cognitive automation transformation.
Guiding principles of a versatile automation platform
The following diagram shows the guiding principles and benefits of a powerful automation platform: