What is human change management?

If you’ve been in IT for less than half a day, you’ll have heard the phrase “change management." Human change management refers to the process of planning, implementing, and monitoring changes within an organization, with a specific focus on how those changes will impact the people within the organization. This process involves understanding how individuals and groups will be affected by the changes, and then developing strategies to help them adapt to those changes.

At its core, human change management is about ensuring that organizational changes are implemented successfully by minimizing resistance from employees and promoting their engagement and commitment to the new ways of working. This involves a variety of activities, including communication and training, stakeholder engagement, leadership support, and ongoing monitoring and evaluation.

Ultimately, the goal of human change management is to help employees embrace...